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“Not Bad” 4 of 5 stars
Review of BEST WESTERN PLUS Toronto Airport Hotel

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BEST WESTERN PLUS Toronto Airport Hotel
3.0 of 5 Hotel   |   5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada   |  
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Ranked #17 of 57 hotels in Mississauga
Oakville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Not Bad”
4 of 5 stars Reviewed September 13, 2013

Room was very warm upon arrival and never did cool down to a comfortable temperature even after adjusting thermostat to 16C. Didn't use fridge in room which was a good thing because it didn't get all that cold either. Ten minute delay at check out because the computer needed to activate before I could get my bill. Not a bad place to stay. Overall an average experience.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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590 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Uxbridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013

We enjoyed our overnight here but not the coming and going. The hotel is located in a very busy area with lots of truck traffic. The hotel itself is fine, with very professional and helpful check in staff, a nice room and a reasonably good restaurant. The room rate is very competitive and the charge for leaving our car there was more than fair. Their airport shuttle left exactly on time and made it to the airport quickly in spite of the horrendous traffic.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KANATA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed September 12, 2013

This was our second time staying at this hotel in Mississauga. Our son moved to Toronto in February 2013. We first stayed at the Best Western Downtown the first time back to visit our son. After that initial visit we decided to try the Best Western In Mississauga. We were so impressed with the cleanliness, the staff were very friendly and very accommodating that we have gone back for a second time in just a few months. We would recommend this hotel to anyone visiting Toronto. Well worth the money paid.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSTorontoAirport, General Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, September 13, 2013
Thank you for taking the time to share your comments regarding your recent stay with us. We appreciate your comments as it enables us to know where we succeed as well as to improve services where neccessary. We do hope will will stay with us in the future

Thank you

Paul Takhar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2013

Stayed at beginning and end of a trip to Canada and USA. Great location for before or after flight and we also used as a base for visiting Toronto and surrounding area. Parking was hassle free and close to hotel.

Junior executive suites really good value. Huge room and bed. Very comfortable and very clean. All staff were friendly and helpful (particularly Achal Kakkar Manager on Duty whilst we were there).

Agree with previous reviews about Tripadvisor not being available via hotel wifi but understand management are looking to resolve this now.

Will definitely stay here when we visit again and would not hesitate to recommend.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley, BC, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013

This is an excellent hotel close to the airport. Having traveled for about twenty hours I arrived at Toronto airport, and was quite happy to find this excellent hotel close to the airport. The reception was good, the room was clean, the hotel was quiet, check in and out went very smoothly. The bathroom had all that I needed. I arrived at midnight, but that was no problem. Free parking and free internet available.
They have a free shuttle to the airport, although I did not need it. There is a Subway in front of the hotel, as well as some other stores and a gas station.
Highly recommended.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSTorontoAirport, General Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, September 13, 2013
Thank you for taking the time to share your comments about your recent stay with us. We are pleased that you appreciated our convenient airport location, complimentary airport shuttle and the cleanliness of our guestrooms. We do hope you will stay with us again.

Thank you once again

Paul Takhar
General Manager
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Montreal, Canada
1 review
2 of 5 stars Reviewed September 11, 2013

I always trust Tripadvisor reviews, and when i saw the excellence award from Tripadvisor on this hotel, it was a no-brainer for me to book.

I stayed for three nights, and i'm not going to do it again. the room was very dirty (even for airport hotel standards), there was garbage in the room from previous guests, the bathroom was terrible and we found a worm on the room floor.

The hotel is old and needs renovation, one of the two elevators was not working and the other one is seriously old.

The staff was ok but nothing exceptional, and we didn't try the restaurant.

I know that this is a budget hotel, and maybe i had high expectations because of the reviews and the reward. But a clean room is not much to ask for especially from a hotel with an excellence award.

And the funny thing is that www.tripadvisor.ca is blocked from inside the hotel, this is hilarious, to block the website that awarded you an excellence certificate.

If your concerned about room Cleanliness, STAY AWAY

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSTorontoAirport, General Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, September 13, 2013
Thank you for your review. I assure you, value all opinions & take them very seriously.

Allow me first to apologize for the fact that we have not provided you with the service that we generally pride ourselves in offering.

If you could please contact me directly via email at paul@bwtoronto.com to discuss your issues in detail I would more than appreciate that so we can resolve the issue to your satisfaction.

Regards,
Paul Takhar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
1 review
5 of 5 stars Reviewed September 11, 2013

My stay here was fantastic. I would highly recommend this hotel ..... Nice, clean all staffs very friendly, . Manager Achal very helpful. I am definitely going to stay here again,. It satisfied my every need, comfort, service,, transport to airport and cost..Thank you

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSTorontoAirport, General Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, September 13, 2013
Thank you for your wonderful remarks, which I will share with my team. We are happy to hear that you enjoyed your stay and look forward to welcoming you back soon.

Best regards

Paul Takhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Toronto Airport Hotel

Also Known As:
Best Western Mississauga
Best Western Hotel Mississauga
BEST WESTERN PLUS Toronto Airport Hotel Mississauga, Ontario
Address: 5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Mississauga
#14 Family Hotel in Mississauga
#14 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Toronto Airport Hotel 3*
Reservation Options:
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