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“Sheets not included?” 4 of 5 stars
Review of BEST WESTERN PLUS Toronto Airport Hotel

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BEST WESTERN PLUS Toronto Airport Hotel
3.0 of 5 Hotel   |   5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada   |  
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Ranked #15 of 58 hotels in Mississauga
Yellowknife, Canada
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
“Sheets not included?”
4 of 5 stars Reviewed March 14, 2013

We booked for our family (three kids) well in advance, but when we arrived we got a room with a king size bed and a hide-a-bed - without pillows or sheets. (Yes, we checked the entire room, including drawers.) They were quick to bring some up, but I somewhat resent having to make the bed when I am paying for the room. Hide-a-bed mattress was damn near antiquated to boot. Service was fast and friendly however, and the kids enjoyed the pool. The shuttle was super - to and from the airport for free (save for the tip of course) so I can't complain, but coffee in the early morning would have been appreciated. (They do have some after a specific hour of course, but we had an early, early flight, and none was offered or provided.) Room was clean as well. The walls are thin though, but security staff stationed on the floor kept the rowdy kids that were playing in the halls from ruining the night. (Where their parents were, I do not know. Sigh.)

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSTorontoAirport, General Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, April 2, 2013
Thank you for taking the time to post a review

I am glad you enjoyed our stay/fly pacakage and the shuttle service to and from the airport. You comments about the sheets are appricated, I have shared these with our housekeeping manager.

We look forward to welcoming you back for many more holidays to come.

Regards

Paul Takhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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702 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Summerland, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 11, 2013

We stayed at this hotel on the nights of Feb 23 and again on Mar 9. The hotel is located to the airport in Toronto, with a shuttle that comes every 20 minutes or so. The hotel was very clean, the staff very friendly. The most impressive staff member is Achal Kakkar, who is professional, friendly, and will do anything to accommodate guests and make them happy. We stayed at this hotel last spring as well, and will do so again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
4 of 5 stars Reviewed March 9, 2013

I was looking for a hotel at night like 9pm from london Ontario..... I looked at the pricing and reviews of each hotel before finally deciding on this one. I loved the experience the manager was really nice, and the hotel room was very clean as well. Not to exaggerate but I really liked my one night stay

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Ontario, Canada
1 review
4 of 5 stars Reviewed March 8, 2013

hotel very nice not to many restaurants nearby have to drive to any no way to figure out where nearest ones are if not familiar with area .price reasonable shuttle to airport easy access from highway k

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2013

I stayed at this establishment on the 25th of February. I arrived a day early without a reservation and the front desk was very accommodations. Providing me with a king size bed . Jennifer harpoon was excellent she provided service with a smile making my two day stay very nice. The hotel needs a clean up in the lobby area but otherwise it was basic stay for what I needed it for. Information on travelling to downtown was a bit difficult. Promoting a 65.00 one way cab ride, is a bit much when you could advise their are city buses and sky trains a available .
This was the gentleman at the counter . A suggestion perhaps you could have options for people who do want to explore with the prices of transportation available to downtown Toronto.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Toronto Airport Hotel

Address: 5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Mississauga
#12 Romantic Hotel in Mississauga
#12 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Toronto Airport Hotel 3*
Reservation Options:
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Also Known As:
Best Western Mississauga
Best Western Hotel Mississauga
BEST WESTERN PLUS Toronto Airport Hotel Mississauga, Ontario

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