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“Ehhhh....just ok” 3 of 5 stars
Review of Holiday Inn Toronto / Mississauga

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Holiday Inn Toronto / Mississauga
3.0 of 5 Hotel   |   2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada   |  
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Ranked #46 of 60 Hotels in Mississauga
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Ehhhh....just ok”
3 of 5 stars Reviewed February 5, 2013

So i typically stay at holiday inns.....this one is an older property....dated....house keeping is subpar for holiday inn...there was a stained towel on my jacuzzi when i arrived....moved to another room (first one was booked and couldnt stay on it) and it has been smoked in....bummer...overall not bad i just expect move...holiday inn has gotten loser on the chains latley

  • Stayed February 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ryannkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGSM, General Manager at Holiday Inn Toronto / Mississauga, responded to this review, February 6, 2013
Dear Ryannkc,
On behalf of our entire team, I would like to apologize for not exceeding your expectations during your recent stay with us. We appreciate the candid feedback we receive from our valued guests, like you, and welcome any opportunity to improve. This enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

Thank you again for your review. I hope we have the opportunity in the future to provide you with a better experience.
Yours in hospitality,
Cynthia Romanyk, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

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Ottawa, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2013

The staff was excellent! They dealt with lots of young anxious athletes as well as nervous parents and coaches and overworked volunteers and officials in a really patient and friendly manner. We were close to the venue at UTM as well as the highway exit and shopping. Its a perfect spot for a sporting events and teams. Definitely a champion property!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Moira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGSM, General Manager at Holiday Inn Toronto / Mississauga, responded to this review, January 29, 2013
Dear Moira L,
Thank you for the wonderful comment about our staff. The team strives to provide excellent customer service and it is appreciated when a guest takes the time from their busy day to let us know.
Your group was a pleasure to host and we all enjoyed hearing how hard they all work to acheive their goals.
Thank you again for the wonderful review. We look forward to having the opportunity to welcome you back in the near future.
Yours in hospitality,
Cynthia Romanyk, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
5 of 5 stars Reviewed January 15, 2013

I used to come regularly to this hotel 2 years ago whenever I worked in Toronto. Although it was nice back then, they have upgraded many things which makes this hotel a great hotel to stay in. I was pleasantly surprised by the quality of service and installations all along my stay. They went from a good place, to a GREAT place to stay. I would recommend it to business people as well as families, as the heated pool and the restaurant make for a great home away from home!

Room Tip: Smoker rooms are on the second floor. If you'r a non smoker, the other floors are a good choice.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Simon_D_Scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGSM, General Manager at Holiday Inn Toronto / Mississauga, responded to this review, January 29, 2013
Dear Simon Scott,
I would like to thank you for choosing the Holiday Inn Toronto Mississauga and for taking the time to share your thoughts with us.
It is wonderful to read such an incredible review as every hotel strives to be "a great home away from home". When we accomplish that goal, the team have succeeded in providing the service level they work to acheive. We truly appreciate your comments.
It was our pleasure to serve you and we look forward to welcoming you back on your next visit to the area,
Yours in hospitality,
Cynthia Romanyk, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 27, 2012

The staff at this hotel make your stay enjoyable. From the the front desk to the breakfast servers,to the cleaners, thay all go out ofhey way to tend to all your needs.Excellent location for my businesss stay, The hotel is close to resturants , malls, and movie theatres.The hotel also has a nice size pool and exercise room.
,

Room Tip: Sixth floor
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
5 of 5 stars Reviewed October 20, 2012

We loved the food and familiar environment
Will use again for sure. We have used it for conferences and lodging our church guests for local activities an d they were impressed with the service and the food.
The cleanliness was also very noticeable and appreeciated by all.

Room Tip: Cleanliness is great
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FRC2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Severn, Canada
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 19, 2012

We stay here whenever travelling to the GTA. It is easily accessible to main roads, Go Train station, stores, etc. The staff here go the extra mile when it comes to service and we are on a first name basis with most of them.
The pool and giant sauna are greatly appreciated, and this HI is definitely pet-friendly.
The breakfast buffet is excellent. Not sure about dinner - haven't used the restaurant/bar except for snacks. (We hit the sushi bar nearby.) Others say the burger is the best item on the menu.
We are Gold level HI members, so we are usually on the top floor which has very nicely appointed rooms.

Room Tip: Ask for a low-numbered room - they are farther from elevators and road sounds.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank WalterCooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 19, 2012

We recently stayed at this hotel while on a medical related trip with our young daughter. The staff and management were friendly and helpful and ensured that we had everything we needed including a fridge and microwave for her medications. We spent a lot of time in the hotel between her treatments and got to know some of the staff. We were always met with a smile and inquiries on how things were going whenever we met anyone in the hallway or lobby. The breakfast buffet was great and our waitress was very attentive. If you order room service I recommend the Philly Melt it is delicious!!!!!! Will definitely stay here agin!

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MellyD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Toronto / Mississauga

Address: 2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 60 Hotels in Mississauga
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Toronto / Mississauga 3*
Number of rooms: 151
Official Description (provided by the hotel):
Award-Winning Mississauga Hotel Near Oakville Welcomes You. The Holiday Inn Toronto / Mississauga Hotel located near the Sheridan Science & Technology Park, offers excellence and value. Few hotels in the Greater Toronto area put you as close to businesses, Pearson International Airport (YYZ) and attractions in Mississauga and Oakville as we do. Corporate travelers value our Mississauga hotel because we are near Oakville & the Sheridan Business Park. Our location along the QEW Corridor offers easy access to Hwy 401, 403, 407 & 427. We're just 20 minutes from downtown Toronto and even closer to corporate offices in Oakville and Mississauga. Our hotel's six meeting rooms have over 1,900 sq. ft. of flexible space and we offer full catering services and free wireless Internet access. Leisure guests love our Mississauga, Ontario hotel's central location. Day trips to nearby Toronto and Niagara Falls are easy and we're close to area attractions like the Living Arts Centre, Oakville's waterfront and Square One Shopping Centre. Few Oakville or Mississauga hotels near Toronto can match the amenities we offer like the area's largest, indoor pool, a new sauna and a terrific fitness centre. Gatwick's Restaurant & Lounge offers a delicious dining experience and warm welcome. Our outstanding, multi-lingual staff is waiting to make your stay a great experience. For the best value and service, choose the Holiday Inn Toronto / Mississauga as your hotel. ... more   less 
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Also Known As:
Holiday Inn Toronto / Mississauga Hotel Mississauga
Holiday Inn Mississauga
Mississauga Holiday Inn
Holiday Inn Toronto / Mississauga Ontario

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