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“Great Airport Hotel” 4 of 5 stars
Review of Quality Inn & Suites Mississauga

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Quality Inn & Suites Mississauga
2.5 of 5 Hotel   |   5585 Ambler Drive | (Hwy 401 & Dixie Rd), Mississauga, Ontario L4W3Z1, Canada (Formerly Holiday Inn Express Toronto - Airport Area)   |  
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Hotel amenities
Ranked #34 of 60 Hotels in Mississauga
Regina, Canada
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great Airport Hotel”
4 of 5 stars Reviewed July 15, 2013

I stayed at this hotel in July of 2013 for a one night stay when we arrived late into Toronto Pearson Airport. Although this hotel might not look like much from the outside, it was a perfect hotel for a short stay. The rooms were very clean and comfortable. The front desk staff was very helpful in pointing us to a place where we could grab a late evening bite to eat (Kelsey's - a 5 minute walk) and provided us with a 10% discount at the restaurant. And the rate at this hotel was certainly very affordable especially considering it included a hot breakfast.

The hotel is about a 5 - 10 minute drive from the airport and is quite easy to find. Parking is free and readily available.

The hotel is not a place you would want to stay for a longer period if you wish to have rooms set up for business or a pool. However, for a quick stay, I could not foresee a better hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
  • French first
  • German first
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English first
London, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 15, 2013

The rate was not bad for the area and it was just a one night stay for us. Nothing fancy but good access and parking was free.There were a number of restaurants close by with less than a 1km drive. Area seemed clean and safe.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Quality Inn & Suites Mississauga, responded to this review, August 1, 2013
Dear GCGraham,

Thank you for your feedback regarding your recent visit at our hotel. I truly apologize for the not up to par experience you had during you stay with us. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracebridge, Canada
Level Contributor
164 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed July 10, 2013

In Mississauga for business and had to make last minute reservations. No issues in making reservations for that evening nor was an early check-in so I could start doing some work from the room. Free internet and fast hook up. Had suite with king size bed, desk and fridge. A little dated but nice and clean and well kept. Staff at front were excellent for any of my needs. At night, I heard a few planes overhead, but obviously near airport and I didn't let it bother me. Great free breakfast included and clearly a hotel that has lots of business people and families stay. Did a workout in the 2nd floor exercise room which was nice. Price was under $100.00 for one night, which is great for an HI. Just a few minutes from Hwy 401 in Mississauga. No issues here, would stay again if in town.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tillsonburg, Canada
Level Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 30, 2013

Stayed here overnight before going away. Gentleman on desk was very helpful and knowledgeable. rooms were good however coffee pot still had stale teabags in it. Other than that no issues. Shuttle to airport was on time with a pleasant driver.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 stars Reviewed June 24, 2013

Stayed overnight in this very average hotel, very surprising for a Holiday Inn Express Chains of hotels. It is a kind of a hotel that make you depress and you will forget about it as soon as you sit in the shuttle for the airport.
First of all, it is situated in some dreary lackluster business area just next to some auto dealership, no nearby restaurants or good eating places.
It is confined to only two floors!, and the layout is a maze, good luck finding your room back after a visit out.
Very basic sort of a area for breakfast in the morning. We booked a King Executive room, there was nothing regal, very basic room, with one recliner chair and a desk. Bed was ok, but not very comfortable. The A/C noise was very disturbing and walls are so thin, you can hear everything around your room. No water bottles in the fridge, but we were provided 2 bottles at the check in with a old granola bar!
Every thing about the hotel, in form of building, service and experience is all comes to one word ...dreary.
Not planning to stay again here, but if you are looking for a very basic budget overnight stay, you may give it a try.

Room Tip: Try ground floor, may be you find it slightly better
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Quality Inn & Suites Mississauga, responded to this review, July 15, 2013
Dear Brad J,

Thank you for sharing your experience with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

I am sorry to hear that you didn't find our hotel including the location to your liking and the service your received fell below your expectations. I would like to offer our sincerest apologies for any inconvenience and dissatisfaction these aspects have caused you.

We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will certainly be looked into. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2013

We chose this hotel as it was close to the airport. The staff was nice and helped us with transportation and advise on what to do in certain situations.
Breakfast is ok and covers almost any breakfast wishes.
The only drawback we can think of is the distance from the center of Toronto. If you are going there by taxi, it will cost you around $55-60 CAD. Note: Make sure to tell the driver, that it is the Holiday Inn EXPRESS in MISSISAUGA.
I will recommend this hotel for others. We returned after one week before we were heading for the airport to somewhere else.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

Shopping for good value for the expense, and willing to drive into city from airport area, we found this hotel to be a good option. Parking capacity was free and satisfactory, the front desk efficient, the room was attractively appointed and offered clean and properly functioning amenities, the included breakfast satisfactory. Unable to arrive at breakfast early, we found the area quite full of guests, but the staff was replenishing food items regularly.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Mississauga

Address: 5585 Ambler Drive | (Hwy 401 & Dixie Rd), Mississauga, Ontario L4W3Z1, Canada (Formerly Holiday Inn Express Toronto - Airport Area)
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 60 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Mississauga 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
We are proud to announce that we are now a 100% smoke free property. Quality Inn & Suites in Mississauga, ON is a perfect choice for travellers staying for a layover between connecting flights, as it boasts an excellent location at Highway 401 and Dixie Road, just minutes from the Toronto Pearson International Airport. However, its great location alongside a wide range of amenities make our Mississauga hotel very popular with business and leisure travellers staying for much longer than one night as well. ... more   less 
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Also Known As:
Holiday Inn Express Toronto - Airport Area Hotel Mississauga
Holiday Inn Mississauga
Holiday Inn Express Mississauga
Mississauga Holiday Inn
Quality Inn & Suites Mississauga Ontario

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