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“Great location & clean!” 4 of 5 stars
Review of Holiday Inn Mississauga Toronto West

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Holiday Inn Mississauga Toronto West
3.0 of 5 Hotel   |   100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada   |  
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Ranked #27 of 58 hotels in Mississauga
Toronto, Ontario
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Great location & clean!”
4 of 5 stars Reviewed June 2, 2013

My husband and I stayed here for the night for a wedding in the area. We got a great rate and the hotel was in the perfect location, right near the banquet hall we attended for a wedding. Parking was free and the hotel was clean and quiet. Staff was all very nice, even the cleaning staff greeted us when we were walking down the hallway. Overall a great stay!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 people have reviewed this hotel

Traveler rating
    48
    31
    21
    5
    4
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26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Calgary Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2013

Absolutely the worse hole in the wall...smoke permeating from staircase , someone else's hair on your pillow, Resturant person wants to add her own tip for two people, pathetic food, go anywhere else....it can't get lower than this. AVOID at all cost...hell... even sleep at the airport but don't let air canada sell you on this one...

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review, June 25, 2013
Dear erdocsp,

Thank you for your review regarding your stay with us.

I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies if you didn't find our hotel to your liking.

Rest assured that your comments will be reviewed and will be taken into consideration for future upgrades. We do hope that you will still give us another chance of serving you and allow us to redeem your faith in our services.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Top Contributor
216 reviews 216 reviews
16 hotel reviews
Reviews in 53 cities Reviews in 53 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed May 22, 2013

All I have to say the staff was very friendly when booking the hotel. They had good deal in hotel then online.

Staff – friendly

Parking – Plenty

Location – great!... not a far drive from Square one mall (main area in Mississauga), walking distance from Tim Hortons, Wendy’s and Starbucks. Close to transit as well.

Breakfast – get the reward card for holiday inn and enjoy free breakfast for 2.
Rooms – not bad and clean.

Room Tip: Make sure you sign up fro there free rewards card to enjoy free breakfast while stay at any holiday...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 19, 2013 via mobile

My children and I stayed for one night. We got an amazing deal from an internet travel site. Was a clean room. Free parking is a bonus. I was surprised the pool wasn't open yet. Yes it's May but it's was the long weekend. Hotel is just a few blocks from 401, shopping and restaurants. My only complain is that the fitness room was way too hot and the equipment was crowded into a tiny space. A good place to hang your hat for a night, although I wouldn't have wanted to pay any more than we did!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed April 8, 2013

Hotel is a very odd place. No real restuarant...I mean its more of a dark room with a bar...feeling like you're in a basement. Bartender wouldn't serve me because I tripped on the mat in hall which rolled up for some reason. Very average room, free parking at least - but how could it not be ...its in the middle of no where...closest restaurants are at Heartland mall, which is a 10 min drive. Staff really seamed clueless.

Room Tip: Stay at another hotel
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  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review, April 23, 2013
Dear moldy73,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, New Hampshire
Top Contributor
60 reviews 60 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 25, 2013

I was back at the Holiday Inn, Mississauga for 4 nights. One thing I have noticed is that they finally got rid of the old tube tvs and installed nice Samsung flat screens.
Other than that, same people working the same desk. Friendly and basically helpful.
The housekeeping staff always says hello and the morning breakfast staff, Yvonne and others are always happy to see you and make you feel like family.
Otherwise, it's a Holiday Inn..

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nozer D, General Manager at Holiday Inn Mississauga Toronto West, responded to this review, March 27, 2013
Dear Guest,

Thank you for your review. We are glad that you enjoyed your stay and appreciate that you mentioned about our new 37" HD Televisions. We look forward to welcome you back to your Home away from Home.

Sincerely

Nozer Doctor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed March 25, 2013

An excellent hotel to stay at if you have an early flight or late arrival. I found the staff very helpful and accommodating. The Guest Service Manager was very professional and attended to all our needs and requests. I found her to be friendly and courteous. The room was comfortable and cost effective. They offered complementary car parking which saved us a bundle on taxi fares to and from the airport. They also offer a shuttle bus to and from the airport. I will definitely use their services again in my future travel.

Room Tip: Clean, comfy and private
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nozer D, General Manager at Holiday Inn Mississauga Toronto West, responded to this review, March 27, 2013
Dear Guest,

Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West

Sincerely

Nozer Doctor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Mississauga Toronto West

Address: 100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 58 hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mississauga Toronto West 3*
Official Description (provided by the hotel):
Our Mississauga Toronto West Hotel's Location is Ideal The Holiday Inn Mississauga Toronto West is ideally located in the heart of Mississauga's business district and close to area attractions in Mississauga, Ontario. Our award-winning hotel's personal and friendly service sets us apart from other Mississauga hotels. Savvy business travelers appreciate our free shuttle to the Toronto airport. Our hotel features 1,800 sq. ft. of space for corporate meetings or events. We're located near companies like ADP Inc., AMEC Inc., Bridgestone/Firestone, Dupont, General Electric, Oracle and many more. Leisure guests choose our West Toronto hotel's location for easy access to Square One, Dixie Outlet, and Sherway Gardens. Catch an event at the Hershey Centre, Iceland Centre, Playdium, the Living Arts Centre, or visit Canada's Wonderland and Wild Water Kingdom; they're easy to get to since we're just off Highway 401 in Mississauga, Ontario. Few West Toronto hotels can match our amenities. You can enjoy dining at our restaurant, relax in the lounge or workout in the well-equipped fitness centre. There's free high-speed Internet access in all our comfortable rooms. Whether in Mississauga and West Toronto on business or leisure, our Holiday Inn hotel will make your stay a pleasure. ... more   less 
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Also Known As:
Holiday Inn Mississauga Toronto West Hotel Mississauga
Mississauga Holiday Inn
Holiday Inn Mississauga Toronto West Ontario

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