I was really tired because I spent the weekend visiting my father in the hospital. I was to leave Monday so basically spent Sunday evening in bed. Yes, the beds in this hotel are better then the new ones one would buy at a mattress store.

Last week, I stayed in this place with my family..The hotel staffs are polite and kind. The only problem is we did not have microwave or fridge in our room . We booked through a website and we got the rooms for a pretty decent price and i was shocked when they said, our rooms do not qualify for continental breakfast...Thats ridiculous. They should give the same service regardless of which site you used to reserve the hotel, we were very very disapointed. No fridge, no microwave and no breakfast if you get your reservation through any discount sites. I would not go back to this place again.

On top of it, it looks like lot of college kids stay here for weekend party and they were using the hallway and yelling until 2 AM.

Manager,

Can you please investigate your staffs why they said we do not qualify for continental breakfast?

As a Holiday Inn Priority Club member this was the first hotel that had a personal note of appreciation for my patronage. Beautiful room, extremely nice people, and a great location for Toronto and Niagara Falls sight-seeing.

We stayed here in late July 2012 and were tremendously impressed by the level of service here, and we had stayed at a number of hotels over the past three weeks.

If you have a trip to Toronto, and would like to see both the city and the falls, this is the place to come to.

Compared to many local chain hotels, this Holiday Inn was meh at best. Considering that we paid about $115 CAD for a Saturday night stay for 2 double beds, the quality and service could have been better.

First, the rooms. We were only there for one night, and we booked at the last minute. Since it was our friend's first time in the Toronto/GTA, we decided to maximize our time here. The beds had pillow top mattresses, and wiggled too much. Husband and I shared one bed, and our friend had the other bed. For two adults who are between 5'7"-5'10", the bed was far too short, and our feet were dangling off the ends. The sheets had too much powder on it that made Husband's skin itchy. It didn't bother me nearly as much. Our friend had the same problem with the length of the bed.

Another issue is the noise factor of the A/C unit. Too noisy when it comes on, but luckily, once it settles, it isn't as noisy. Fixtures in the bathroom are on the cheaper side and drain plugs are very flimsy. The hairdryer and remote control didn't even work. lol Water inside the room was $3.50 CAD, but the outside vending machine was selling it for $2. Weird? Hallways were of a light beige color, but outdated. Walls are thin and need better insulation, as you can hear EVERYTHING. We even heard somebody upstairs fall and make a huge thump noise. Yikes.

The gentleman who checked us in was aloof, but the lady who checked us out was nice and professional. Overall, I wouldn't come back to stay here, even though the location puts you 10 minutes closer to downtown Toronto than the Courtyard or Four Points out in Meadowvale. The latter are better maintained and definitely of better value.