I used to be a big fan of Swiss Chalet and ate lunch there about once a week. The last few times I ate there, I was increasingly disappointed. The last time will be the last time! I ordered the soup and salad special. The soup tasted like dishwater and had a few vegetables floating in it. The salad came on a small bread and butter plate and was primarily lettuce. It looked like it had been shaken out of a bag. As this was the unlimited soup and salad, we expected it to be good value. As both items were practically inedible and unappetizing, it is probably a money maker for them because we didn't finish either the soup or salad. The server was unbelievably slow and complained when we kept asking for our meal. The table next to us had waited 30 minutes for their bill already and were frustrated. When we made mention of how poor our food was, the server complained again about her working conditions and said it wasn't her fault. (I recognize that she didn't make the food, but felt she could have tried to turn a large negative into a positive in some way.)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.