As a HH Diamond member I booked a std King room non-Club floor and upgraded to Club floor King mini suite per HH benefits. Nice welcome letter and tiny chocolate gift (missed the small bottle of red wine from last time) as a Diamond gift.
Room - Was very clean and well stocked. Bed was one of the best I've had on the road. Bonus ! they use pillow liners for max hygiene...wish more local hotels did too. Room wasn't huge but well laid out for business or relaxing with an excellent desk and wifi was pretty good.
Club Lounge - Nice lounge with comfortable chairs, quality snacks/adult beverages. Above average premium wine but 2-drink limit seems a bit cheap given room rates here are above average compared to other venues. Lounge seems small likely because its jammed full of chairs so quite crowded and no privacy for conversations....really need more room to improve the quality. Some conversation muffling background music would be nice I suppose. Lounge staff are 1st Class and food/snack offerings above average in the evening (Never did breakfast) were great but space a bit too crowded for my tastes. It needs fewer 4 person tables and more individual chairs and small drink tables to free up elbow room.
Restaurant - Excellent on site restaurant ! Great selection and quality at a reasonable price. Highlight of my stay again. Servers are 1st Class.
Location/Parking - $20 valet my preference in downtown London as self parking is not so convenient and not a huge saving anyway. Excellent location for any downtown activities.
Negative - Seems difficult for Diamonds to get on the same floor as the Club lounge...bit of a hassles to move between floors.
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- Also Known As:
- Hilton London Ontario Hotel London
- London Hilton