The carpet in the room (815) sported huge stains which made the entire room feel grungy and the spa was closed for the entire 3 days we stayed at this hotel. The pool was too cold to be enjoyable and there was a definite draft coming from the numerous windows surrounding the pool area. The spa and pool were the main reasons we booked this hotel for our mini-vacation.
On the plus side - the beds were very comfortable and the room was large and roomy. The buffet breakfast was quite good and the staff in the restaurant were very efficient and friendly.
Unfortunately, it is the negative things we will remember - and we will not book this hotel again on future trips to London.
You have no recent hotel searches.