My room was not ready when I arrived. I was rather rudely told to return at 2 PM while my colleague was given a room. When I did return after 2 PM, my room was still not ready. I requested another room that was ready and I was reluctantly given one. However, the room smelled musty / stale. I was told to run the AC for a while to clear it up. I did so but it was a cold day and then had to run the heat for a while to warm it back up. The bed was also very saggy, and the room lighting was dim. The shower head was loose and did not work properly, and the bathroom sink dripped constantly. Both drinking glasses had hair stuck to them and one had lipstick on it. This is not what I expected from a Hilton! On the bright side, the food was excellent!
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- Also Known As:
- Hilton London Ontario Hotel London
- London Hilton