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“Consistently disappointing....” 2 of 5 stars
Review of McDonald's

McDonald's
7 Niagara Park Dr, Kingston, Ontario, Canada
(613) 542-4228
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Ranked #234 of 352 restaurants in Kingston
Restaurant details
Kingston, Canada
Senior Contributor
34 reviews 34 reviews
19 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Consistently disappointing....”
2 of 5 stars Reviewed August 27, 2012 via mobile

This restaurant has typical McDonald's food, but is usually disappointing. My wife and I eat there 2-3 times a month because it's convenient. However, the service is almost always slow. In fact, this is consistently the slowest McDonald's we've ever visited. Even if there is no one in line ahead of you, you will often wait. The drive-through is given priority over customers who actually bother to enter the restaurant. As well, the staff often seem disorganized and lack any sense of hustle. Bottom line: allow extra time if you plan on going inside. On top of that, they almost always screw-up some part of our order and it's often impossible to find a clean table. We've been there when the restaurant is empty and the staff is standing around chatting, ignoring the dirty tables. It's McDonald's so you can't expect too much, but fast service, correct orders and clean tables aren't too much to ask for - except at this location, apparently. Go there if you must, but if you have time and really want McDonald's food, I suggest that you try a different location.

    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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5 reviews from our community

40% Recommend
    2
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    1
    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Contributor
14 reviews 14 reviews
7 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Got drive thru orders wrong - check bag before drive off!!!”
2 of 5 stars Reviewed July 4, 2012

Went through drive-thru 9:30 am on the Monday of Canada Day weekend. We got our beverages but didn't check the bag and just drove off. Of course when we did not look in the bag and the orders were wrong.

  • Visited July 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
341 reviews 341 reviews
329 restaurant reviews
Reviews in 41 cities Reviews in 41 cities
145 helpful votes 145 helpful votes
“cold fries cook and hold burgers are the norm”
3 of 5 stars Reviewed January 7, 2011

as usual the fries are warm at best ..cook and hold burgers miss the mark ...ok for a quick fill up at cheap price but food isn't all that good some day fast food restaurants will go back to cooking good food hot and fresh.

  • Visited December 2010
    • 4 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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A TripAdvisor reviewer on Facebook
“Awesome”
5 of 5 stars Reviewed April 15, 2008

Awesome

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
30 reviews 30 reviews
18 restaurant reviews
10 helpful votes 10 helpful votes
“Best service in town! fastest drive thru service and friendliest......”
5 of 5 stars Reviewed April 14, 2008

Best service in town! fastest drive thru service and friendliest......

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