I'll go straight to the point. We had two rooms, one had a very cramped bathroom with a shower enclosure, the other had a spacious bathroom, which was not attached but accross the hallway ... major privacy issue! There was no shampoo or hairdryer, just bars of dial soap in the bathrooms.The linens were faded and damaged. One bed had a headboard that was falling apart exposing sharp nails. The mattresses were slouching like hammocks. Neither the wireless internet, nor the tv worked.
We were there for two nights, not only the linen stayed the same, but even the towels. The second morning, the damp towels from the previous day were stinking. Housekeeping forgot to take out trash.The food was overpriced and bland. Perhaps the burger was alright, but nothing else. The breakfast was mediocre at the very best.
The only plus was the view overlooking the river. The dock and the grounds were nice ... although there were cobwebs all over the place!
We were on vacation and our two year old was up later than usual ... I don't think I need to explain this to anyone ... maintaining strict bedtime is not a priority, or even a possibility while people are on vacation. The Innkeeper was apparently sleeping right underneath us and she claimed she could not sleep just because we were up. WIth all sincerity, we really were just up and talking ... there was no loud dancing or drinking! At midnight, no later, we literally got yelled at by the Innkeeper because she could not sleep. The next morning, I personally explained to her why it is hard to maintain children's bedtimes while traveling and apologized ... but she exploited my politeness as an opportunity to be even ruder. Well, she got our money so it didn't matter anymore how we felt. I could not sleep for hours the night before because I felt so humilated being yelled at by her! We never intended to disturb anybody and we had actually locked ourselves(two couples with two children, 2 and 8) into one room not to disturb other boarders. But I guess we should have realized that the creaky wooden floors and flimsy walls allow even the slightest noises to escape. I still feel bad if I disturbed any of the other boarders, but the Innkeepers tone was totally unacceptable.
All the other boarders were elderly and overweight ... I know this sounds very mean, but I guess that's the kind of clientelle who are suited for this place. We did not feel welcome at all! And all of this came with a price tag of almost 800 dollars for two rooms, two nights. There was a local lodging tax of $25 on top of everything, which I guess applies to the Island in general. I did not come home relaxed, but quite upset. Overall, a regrettable experience.
- Also Known As:
- Brown`s Bay Hotel Kingston
- Brown's Bay Inn Kingston, Ontario