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“Problems galore in spite of great location” 2 of 5 stars
Review of Queen's University - Leggett Hall

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Queen's University - Leggett Hall
194 Stuart Street, Kingston, Ontario K7L 5V2, Canada   |  
Hotel amenities
Ranked #32 of 36 Hotels in Kingston
Newark, Delaware
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Problems galore in spite of great location”
2 of 5 stars Reviewed July 11, 2014

As part of a two week family roadtrip through Canada (with my husband and our three kids), we wanted to stay in Kingston to see the Thousand Islands. We had stayed at another Canadian university dorm space and were happy with it, so we booked this one. The location, on campus and just one block from a trail along the riverside, was great.

Upon check-in, we were told that parking was not included, so we had to pay $15 per weekday for parking our car on campus. The hotel room itself was two very bare-bones dorm rooms connected by a bathroom.

My tolerance for simple lodgings is pretty high, but there were several major problems with the rooms, especially with a not-so-cheap price of $110+tax+parking.

1) The room's thermostat didn't really make any difference, so the rooms were stuffy. We were told to open the windows for more airflow, but the screens were not tight enough to prevent bugs from getting in. So it was pretty stuffy.

2) There was no wifi in the rooms. We were loaned a cable for a connection but it didn't work. Alas.

3) When we walked into the room at check in, the toilet was in the process of making a super-loud refilling sound like it had just been flushed (it hadn't). There was some kind of problem with the gasket seal in the back of the toilet tank. I reported this to the front desk. Although the attendant was friendly and called maintenance, they weren't able to fix it until the next morning. My husband and I were both woken up multiple times to the disruptive sound of rushing water filling a toilet bowl. Obnoxious. Although a plumber came the next day to replace the gasket, the sound continued every 5 to 10 minutes. Around the clock. (we stayed two nights).

Finally, I have slept on some hard beds (dorm beds, wooden wigwams in Scotland, guest beds in loved ones' houses, and in tents on air mattresses), but this bed was far and away the hardest bed I've ever had the misfortune of finding myself on.

Unfortunately, the lovely location, the benefit of having two linked bedrooms, and the friendly and helpful staff are outweighed by the relative expense compared to quality and the myriad problems we experienced. (Note: Queens University is currently building new residence buildings near the Leggett Hall location. Perhaps those will be a better value for visitors to Kingston and the University.)

Pros: location. two rooms linked. near University. common kitchen / lounge space.
Cons: fairly expensive for what you get. uncomfortable beds.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
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2 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2014

Stayed for a weekend soccer tournament. Kids had a great time. There was a nice laundry facility on the main floor - even though there was a linen/towel minimum the staff were understanding and gave us extra. Staff at the front desk were exceptionally pleasant too!

Room Tip: Would have been nice if a pool were nearby - not much for kids because it is a University Residence...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queen's University - Leggett Hall

Address: 194 Stuart Street, Kingston, Ontario K7L 5V2, Canada
Location: Canada > Ontario > Kingston
Hotel Style:
Ranked #32 of 36 Hotels in Kingston
Price Range (Based on Average Rates): $
Number of rooms: 168
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Also Known As:
Queen's University - Leggett Hall Kingston, Ontario

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