I had planned my One-Year Anniversary with my Fiancee on Wolfe Island. The Island is a beautiful spot, and very quaint, we enjoyed cycling, exploring, and the fresh air - the only downside experienced there all day, was the rude experience and minimal expectations that met us at the General Wolfe Hotel. This ruined our anniversary. 'Checking-in' was alright, I guess... although I felt like the staf was 'doing us a favour' by taking the time to check us in... The rooms are isolated down dark & narrow hallways. To save money, it's apparent that the owner has instructed to the cleaning (??) staff to not change the sheets if they appear 'mostley clean' or 'hardley used', as well as 'Do Not Replace' the mini-shampoo or soaps if there is still some unused portions left from the previous occupants... We didn't want to spend alot of time in the lousy room with an extrordinary view of an old parking lot, so we tried to go eat in the restaurant on the level floor. The food was 'passable' and the wait was a long, long time, and they charge way too much for the 'Diner Quality' fare. In the morning, in a haste to get out of this establishment, I forgot to return the key to the 'front desk' (which is actually the mostly unattended 'bar'). I realized this once I reached the mainland and immediately called the hotel to inform them of my mistake and to apologize, and as I had to work that afternoon, I asked if I could return the keys that evening. Unfortunate for me, I got Mostafa, who is the owner, and he was not pleased to say the least. I apologized, and he yelled at me to get the key back right away threatening to charge me for another day! I asked him if it could wait a few hours and asked him if they did not have a 'back-up' key to get into the room, and he informed me that they did, but that didn't matter, and he wanted me to get immediately on the next ferry back & return the key to the hotel. I complied because I was worried that he was going to charge me for an extra day's stay, as he said he would if the key didn't come back immediately. Hopefully these reviews help the owner realize that with little effort he can really make a great business out of a place & location the has great potential, but just needs a little more of that 'human touch' and a concern about the guest and that they have a good experience when they stay there. I suppose I'm just hopeful that my much anticipated 1st Anniversary wasn't ruined in vain :(
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.