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“Beautiful view from our room but hotel needs some TLC” 3 of 5 stars
Review of General Wolfe Hotel

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General Wolfe Hotel
1237 Main Street | P.O.Box 100, Kingston, Ontario KOH 2Y0 , Canada   |  
Hotel amenities
Ranked #21 of 36 hotels in Kingston
Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Beautiful view from our room but hotel needs some TLC”
3 of 5 stars Reviewed August 27, 2012

My husband and I have recently stayed at The General Hotel for a 1 nights stay. Our view of the St. Lawrence in our room was lovely but the hotel accomodations not so grand. The hotel is in need of some much needed Tender Loving Care inside and out. The room we stayed in was not the cleanest and lacked some sitting chairs. We were two people in a queensize bed room but only had 1 chair to sit on to enjoy the lovely view. When I called to ask for another chair, it was simply stated that that room only came with 1 chair. Other than that, the hotel is in a good location, nice little Snack terrace area directly across from the hotel which had a nice Island vibe to it which is also part of the Hotel General.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Lindsay, Canada
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 24, 2012

The trip to Wolfe Island on the ferry is always lovely, and the island itself is worth a visit. But our stay here was less than ideal. If you know what you're getting into--a basic motel--then no problem. The "decor" is bland, there was a faint musty smell, the doors had to be pushed hard, possibly because they weren't adjusted when carpet was laid. Portions in the restaurant were small (seriously...who serves one scoop of mashed potatoes?). That said, the service was friendly, the rooms were clean and the windows actually opened.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 22, 2012 via mobile

Just got the Trip Advisor app and my wife and I are reminiscing about our romantic weekend we had last Fall at The General Wolfe Hotel. We took the ferry over and were immediately greeted by the friendly staff. The first night we checked in we headed straight to the restaurant. The food was excellent and the dining experience was very romantic. I highly recommend this hotel for a wonderful weekend getaway. We can't wait to return.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2012

I read most of the reviews. I guess we all have our own experience. I just wanted to cross the frozen river with the ferry, stay there for a night, but the hotel is closed for the winter, and the river wasn't frozen over yet... However, when I was there late September when the leaves were truning I had ok time. Can't expect too much from a small town hotel. Food was a good value, wine selection is good too. If you like kayaking, or biking it is really a great place to be at. You can cross over to the NY side with a toll ferry and do some more sightseeing. If you had enough of a busy city you can sure read your books here and have some wine. I know it could be livelier, but it sure is not dirty.
Jimmy Sutton

Room Tip: Just call ahead and make sure you don't end up in one of the back rooms.
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  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 24, 2011

I made a reservation over the phone a couple of weeks before. When we arrived shortly after 9:30pm, everything was closed up. So, I called from outside and the man who answered denied that I had a reservation and hung up on me. He called me back a few minutes later, while I was on the other line trying to find somewhere else to stay, and he left a message in a rude, accusatory tone, saying he didn't see me outside. We didn't want to stay there considering his tone, so took the ferry back to Kingston (it was too late in the evening to find other accomodation on the island for that night).

  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 21, 2011

This hotel / restaurant has a ton of potential, but not with the current owner and staff. From the minute we got into the place we received a negative attitude. It was noon and we asked if they still served breakfast, the female behind the bar (where you check in) said very rudely, “The only place to get breakfast at this time is Dennys". Meanwhile, there are only 1300 people who live on this island full time and only a few shops/stores/eateries etc... I’m sure she fully knew one of the only 5 establishments in town served breakfast until 1:30 that was right across the street.

Moving on, I reserved a Jacuzzi room with river view, room 4 to be exact, and well to my surprise, the "Jacuzzi" was no bigger than my bathtub at home with a few jets on the sides. Going out of town, I try and get Jacuzzi rooms so my significant other can heal is back issues some, but being 6’3” he couldn’t even enjoy it, as again, it was the SAME SIZE as the standard bathtub. Not to mention, stains ALL over the entire carpets and the window view was from a 2-3 foot long window that was on the crease of a A frame roof.

The owner also switched rooms from a good room to a small room in the back with the main hotel air conditioner in the window (room 8) on the other couple we were with. Even though the hotel screwed up the rooms, they didn’t even offer ANYTHING for messing up, ok he did, he said next time we come he would buy breakfast, but were not going back there so it was a worthless offer.

Anyway, I know many of you will read these reviews, and maybe think “oh it’s not that bad”, but I promise it is! There are only like 8-9 rooms in this hotel, I would recommend staying at the Dreamcatcher B&B only a few doors down and is right in town that also has like 9 rooms. If you do decide to stay here though, make sure not to leave your valuables in the room, the place is super shady, who knows who make go in your room.

This is a great little island to visit, I really hope this crappy, shady, sleazy General Wolfe Inn doesn’t make people not come because there is nowhere to stay, there is another option and I will be back, however the B&B next time!!

P.S. When I get my pictures downloaded I will add a few that I took of the stains all over the carpet and bathtub.. Oh on a last note, I forgot to mention, we had to sit on the toilet at a 2 o'clock instead of at 12 because the sink vanity was large and right infront of the toilet blocking it. and many stairs with NO elevator also to get to rooms.

Room Tip: Room 4 was nasty but one of the better rooms, dont get room 8, has air conditioner for whole hotel i...
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2011

Loved everything about it. The food was especially superior to anything else on the island.
The view was great and the room nice and quiet.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about General Wolfe Hotel

Address: 1237 Main Street | P.O.Box 100, Kingston, Ontario KOH 2Y0 , Canada
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Beach Free Parking Restaurant
Hotel Style:
Ranked #21 of 36 hotels in Kingston
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
General Wolfe Kingston
General Wolfe Hotel Kingston, Ontario

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