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“Good location and pleasant room.” 3 of 5 stars
Review of Four Points Hotel And Suites Kingston

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Four Points Hotel And Suites Kingston
3.0 of 5 Hotel   |   285 King Street East, Kingston, Ontario K7L3B1, Canada (Downtown Kingston)   |  
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Ranked #10 of 37 Hotels in Kingston
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Good location and pleasant room.”
3 of 5 stars Reviewed July 22, 2013

This hotel is close to everything in the historical core.Great location for restaurants shops and history.
It is clean,staff are friendly and the rooms are comfortable.Nothing outstanding but do have fridges and really nice bedding.
A good hotel but nothing special.

Room Tip: Ask for a room overlooking the lake.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, August 1, 2013
jsimonton,
Thank you for writing a review about your stay with us at Four Points Kingston. We appreciate your complimentary feedback about our friendly staff, clean hotel, and comfortable accommodations. We’re happy to hear our location was well suited for travels and we hope you’ll visit us again the next time you travel to Kingston. Thanks again.

Sincerely,
Andrew Holmes, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Ottawa
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 21, 2013

This hotel is in a great location, walking distance to a myriad of stores, restaurants, attractions. The room was clean, contemporary, with a lovely view from our room and comfortable beds. We arrived to check-in on a Friday night at approximately 8:00pm and only one young lady was working the desk. Before you knew it, there were at least 6 groups of people waiting to check in, one group with a faulty room key, someone else unable to get out of the underground parking and the only other employee busy delivering food. This young girl was grace under fire! She handled all the requests and guests with professionalism and calm. Our check-in was quick and friendly. Would stay here again and recommend to anyone.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, August 5, 2013
StephW3,
Thank you for your review and complimentary feedback on our great hotel. We appreciate your kind comments about our clean and comfortable accommodations, as well as our friendly and professional staff. I’m glad you enjoyed our central location and many area dining options and area attractions within walking distance. Please plan to visit us again at Four Points Kingston the next time you travel to Ontario. Thanks again.

Sincerely,
Andrew Holmes, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ottawa
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 21, 2013

Got a great rate from Hotwire for a weekend stay in Kingston. Check in was very pleasant and quick. The parking is underground and very handy to have..even for $ 14.00. Just park and walk everywhere, as the location is great. I read a few reviews previously and I have to say..I can't agree on most reviews regarding the room. Opening the door..it didn't smell musty..it smelled citrusy..and nice. I don't feel that the room needs an upgrade..it seems updated enough..modern appliances in the room. The bathroom was a nice size..the dispensers were a nice touch. The beds were very comfortable and the WIFI works, no problem. I will say the AC is kinda loud, so for light sleepers, bring earplugs. We swam in the pool a few times, the water was great! nice and clean. The Jacuzzi is small, but nice and hot. We also ate at Swizzles for dinner. They had a good kid's menu. The food is good, and it was very quiet.
Overall, a good play to stay.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, August 5, 2013
sylvie.mac,
Thank you for sharing feedback on your Four Points experience. I’m pleased to hear we exceeded your expectations and you found our accommodations clean and comfortable during your visit. We’re glad you and your family enjoyed a few swims in the pool and had a nice dinner at Swizzles. We hope you have an opportunity to visit us again for more family fun. Thank you again for writing.

Sincerely,
Andrew Holmes, General Manager
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Syracuse, NY
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed July 21, 2013

This hotel is within walking distance to the lake and all the shops on Princess St. It also is a block away from the farmers market and the beautiful historic homes on King St.

We got a suite. It was clean and roomy with a refrigerator which we need. There wasn't a microwave but we called the front desk and they brought one to us in minutes. There were plenty of towels, great water pressure in the shower and comfy beds you don't want to get out of. The WIFI worked great as well. Our balcony faced King St. across from beautiful St. Georges Church. To our right was Market St. and Princess St. Off to the distance you can see the lake. Even though you are not right on the water there is plenty to look at.

We actually used the pool and hot tub. Both were clean. The pool area has a great view of downtown Kingston.

Expect to pay for parking. You park underground and will probably have to go down several levels. But once you park you don't need your car anymore. We like to dine at Wooden Heads Pizza and Chez Piggy but there are so many eclectic places to dine! The hotel even has its own restaurant which we didn't dine.

My only complaint is I wish they had chairs on the balcony if they can find some that fit.

Room Tip: Get a room over looking King Street!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, August 5, 2013
larrie68,
Thank you for writing a review. We appreciate you choosing to stay with us at Four Points Kingston, and we’re glad you enjoyed the beautiful views from your suite room. Your feedback is important to us so we’re happy to hear from you. Thank you again for writing and please plan to visit us again the next time you travel to Kingston.

Sincerely,
Andrew Holmes, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 18, 2013

Nice hotel, well situated in the heart of Kingston. Great staff. Handy parking right next door. Great views over the town. The only problem we had was the carpets that are not only old and used (despite their brown colours that try desperately to hide this), but give off a terrible smell. You can open the window a tiny little bit that will let some fresh air in, but the smell of old socks stays, and this could ruin your stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, July 21, 2013
RussellLyon,
We appreciate your review. I’m glad you enjoyed the views from our hotel and found our location well situated in Kingston. We sincerely apologize that the cleanliness of the carpets did not meet our excellence in service. I will address this item with our team to heighten the awareness of such issue and improve our guest experience. We value your business and hope to see you again soon. Thank you again for writing.

Sincerely,
Andrew Holmes, General Manager
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Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2013

Great location near the lake and downtown Kingston. Staff were friendly, room was clean. Prices were reasonable. Affordable parking below the hotel; you pick up a ticket when you park and give it in to reception. Then you can get in and out of parking using your room card.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, July 22, 2013
Gordbot,
We’re happy to have had you as our guest, and we’re glad you enjoyed your stay with us at Four Points Kingston. We appreciate your kind comments about our friendly staff, clean rooms, and central location. Please plan to visit us again the next time you travel to Kingston. Thank you again for writing.

Sincerely,
Andrew Holmes, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 15, 2013

This is our favorite place to stay in Kingston ON. I love leaving the hotel to walk by the farmer's and antique markets, on my way to Pan Chancho for breakfast. And I love walking back to the hotel after a day wandering around old Kingston or an evening of fine dining at Chez Piggy. The hotel itself is a good place to stay. I'd choose a room with a view, of which there are many. Everything's clean and contemporary, the perfect setting for a stay in Kingston.

Room Tip: Ask for a room with a view.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Four Points Hotel And Suites Kingston, responded to this review, July 22, 2013
Saturday27,
Thank you for taking a moment to write a review about your stay with us at Four Points Kingston. We appreciate your patronage and we’re glad our location, clean rooms and great views made for an enjoyable stay. Please continue to make us your number one choice hotel in Kingston. Thank you again for writing

Sincerely,
Andrew Holmes, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points Hotel And Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Downtown Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points Hotel And Suites Kingston 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario

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