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“A Family feel with a lot ofclass” 5 of 5 stars
Review of The Queen's Inn

The Queen's Inn
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The Queen's Inn
125 Brock Street, Kingston, Ontario K7L 1S1, Canada   |  
Hotel amenities
Ranked #13 of 26 Kingston B&B and Inns
A TripAdvisor Member
“A Family feel with a lot ofclass”
5 of 5 stars Reviewed November 10, 2005

We recently stayed at the Queens Inn and had a wonderful experience. The rooms offer the charm of a small European inn and are clean, carefully decorated and supplied with all of the needs of a traveler. The staff is friendly and helpful. Copper's has a cheerful atmosphere and you are only a stranger once. I would highly recpommend the Queens Inn if you are looking for a flavor of Kingston and true Canadian hospitality. It is also with easy walking distance of the farmer's market, the lake side and boutique shopping.

  • Stayed October 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    9
    23
    13
    8
    4
See reviews for
12
22
10
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed October 11, 2005

I am an assistant coach for a Church Athletic League team. I have been with the team for three years, moving up with the core of the team. As a token of appreciation, the team manager solicited contributions from the parents toward a season's end gift. The three coaches were presented with a charming Susan Gervais card and a $125 gift certificate from the Queen's Inn. It was purchased on Feb 15(or so).
The coaches saved it until NHL hockey returned and used it on opening night. We used about $75 and expected, not cash, but around $50 in a gift certificate to be redeemed at a later date. The waitress(who received no tip in the ensuing confusion) had to check with the manager.
The manager informed us that we had a $25 gift certificate, with a 1 added to the front, to appear as a $125 gift certificate. We told him it was a gift from the kids/parents and that it wasn't a $25 certificate. He called us liars, said he made out this gift certificate and never made out amounts this high. He was calling the police.
After waiting quite some time for the police, we went to the lobby to speak to the manager/owner. We told him the team manager was the wife of a city councillor(Downes), and didn't collect just $25 from the parents. The parents had gotten a Queen's Inn gift certificate for us the previous year.
The police arrived and soon called the team manager (at 11:30) and got her out of bed. She remembered buying the gift certificate but was fuzzy on the amount. She was sure that it was more than $100.
The police strongly suggested we call it even. The owner claimed no records of gift certificate sales and was not compelled to produce any receipts. By this time the manager's husband(Rick Downes) had arrived to vouch for the character of the coaches. He too was surprised that no records were maintained. The owner was still maintaining that we had a $25 gift certificate. But he was willing to call it even.
We left when it became obvious the the owner of the business was not refunding the unspent remainder of our gift.
I am shocked that the owner of a business would stoop to this level, because he is too lazy or shortsighted to keep proper records. He called us liars and thieves in front of a bar full of people and offered no apology when it became apparent that we did not have a forged gift certificate. Enjoy the fifty dollars, the word of mouth advertising is priceless.

Brook Nadon
15 Dufferin St.
Kingston On.
K7K 1S6
brook_nadon@yahoo.ca
work 544 5222
home 544 0406



Stayed October 2005
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at The Queen's Inn, responded to this review, November 18, 2005
The Queens Inn has reimbursed these gentlemen the remaining balance on the gift certificate. I am sorry for the misunderstanding and I hope that they will patronize us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 29, 2004

A great little inn with old world charm. Limestone walls, slanting ceilings but clean and modern. The inn is located right downtown, steps away from Princess street. The lower floor features a sports bar and a quiet pub/restaurant with a patio. Staff are friendly and helpful. A welcome break from the big hotels and motels.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 25, 2003

Courteous staff, excellent rates, clean rooms and bathrooms and here's the kicker - it's right downtown!Highly recommended!

Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen's Inn

Address: 125 Brock Street, Kingston, Ontario K7L 1S1, Canada
Location: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #13 of 26 B&Bs / Inns in Kingston
Price Range (Based on Average Rates): $
Number of rooms: 17
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Also Known As:
The Queen`s Hotel Kingston
The Queen's Inn Kingston, Ontario

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