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“Not as bad as reviews make it out to be” 3 of 5 stars
Review of Econo Lodge City Centre

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Econo Lodge City Centre
2.0 of 5 Hotel   |   840 Princess Street, Kingston, Ontario K7L 1G3, Canada (Sunnyside)   |  
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Ranked #28 of 36 Hotels in Kingston
Tavistock, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not as bad as reviews make it out to be”
3 of 5 stars Reviewed August 19, 2014

I had read the reviews for this place before arriving in Kingston and thought twice before committing to it (based on reviews). We were only stopping on our way through town and were seeking an affordable, dog-friendly hotel.
When we arrived it was actually not bad at all. Our room was clean, bathroom, sheets, everything was good. The receptionist was really friendly.
The only downside was that there was that there was construction on the street outside that started at 630am, and was pretty noisy. Not the hotels fault, but we should have been notified before committing to the room for the night. Had we known that we would be woken up so early we would have probably paid extra to stay elsewhere.
But on the other hand the econo lodge was affordable and they also had a continental breakfast, which was good-standard hotel breakfast of waffles, toast, juice, yogurt, and apples and bananas.

Stayed August 2014, traveled on business
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85 reviews from our community

Traveler rating
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    26
    14
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Belleville, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 27, 2014

I was absolutely appalled at the uncleanliness of the so called hotel. The room was smelly, the bed had squashed bugs in it, and the bed spread had cigarette burns through out it. Also the bed looked as if someone had been in it. No way were we staying there! I GOT MY MONEY BACK!!!!!!!!!! If a room is dirty and you aren't happy......DON'T STAY!!!

Room Tip: Don't book without checking the reviews.
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot Lake, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 27, 2014

The room was dark, dank & dingy and even worse when the light was allowed in by opening the curtains. The bed appeared to be poorly made, upon pulling back the comforter and sheets we found large cigarette burns in the comforter, stained sheets and a squashed bug on the bottom sheet. The bathroom was horrible. The view was that of another room window, so close you could touch it and the ground between the 2 walls littered with garbage. The room also had a funky smell. In the lobby by the entry door, mops and buckets were stored, to bad they weren't used to clean the place. We demanded our money back and went down the road to the Ambassador and for only $20 more got a beautiful room. MY ADVICE RUN FAST AND FAR FROM THIS DUMP.

Room Tip: don't book here its a dirty dingy dump
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed July 14, 2014

It’s been some time since anyone cared about the EconoLodge in Kingston. The car park is riddled with weeds, and furthermore, you’ll be told on arrival that there are only a handful of parking spaces that are available to you: park in the middle, the front, or the side opposite to the hotel, and you’ll be towed. Park next to the hotel or in the back, or face the consequences. Welcome!

In all fairness, I stayed here at a time when Princess Street was being overhauled. This made it very difficult to get to the property. A sign near the intersection where Princess Street was closed indicating that the hotel was accessible to guests would have saved me at least 45 minutes of confusion and frustration. I’m sure the construction is a huge inconvenience for the hotel staff and that it impacts revenue, but it’s no excuse for the state of the parking lot or the dust in the EconoLodge hallways. That’s not construction dust. It’s dirt, and it’s been there for a long time.

The sign in front of the property asserts that the place has recently been renovated. This is hard to believe. The lobby is tawdry, the baseboards in the hallways are badly scratched, and the electric blue carpeting is rumpled, posing a tripping hazard. My ground floor room offered a view of a narrow, litter-strewn alley. Off to the left a large silk houseplant of some kind lay on its side, its faux leaves fluttering in the breeze and catching random bits of paper.

My hallway was constructed to interfere with a decent night’s sleep as much as possible. There was a heavy slamming sound each and every time a guest entered their room or passed through the fire door.

And then there’s the room itself.

The circa-1985 patterns and textiles on the carpet, bedspread, bedskirt, curtains, valance, big chair and desk chair had nothing to do with each other. Collectively, they redefined random. The desk chair looked like it had been used as a weapon against creatures that had body armor or some type of exoskeleton, but this had to have been a while ago: the beat-up frame held a seat that was so dusty and stained that I didn’t want to sit in it.

The carpet was trimmed with six-inch strips of carpeting at the base of the walls, but the strips were loose, and the rusty nails and staples posed a hazard. Don’t stay here if your tetanus shots aren’t up to date.

The good thing: the WiFi worked great.

The weird thing: I couldn’t find the toilet paper holder. I sat down in the manner of single travelers everywhere without closing the bathroom door, and then freaked a bit because there didn’t seem to be any TP. Turns out it was behind the bathroom door. A long reach for a 5’4” woman, but yes, it was there---and so were the stains on the shower curtain. The toiletries were of the lowest possible quality, and I did not use them.

Uncomfortable as I was, I finally fell asleep around 2 a.m. My unrequested wake-up call came at 6 a.m., quickly followed by another at 6:05. Disgusted, I got up and got out, the lone guest at breakfast in the lobby. Given the uncleanliness of the property in general, I was none too confident eating there.

Kingston is full of great places to stay. For the same or a little more money, you can find lodging where you’ll feel safe and comfortable. Don’t stay at the EconoLodge. I’m predicting that the place will be razed within the year.

Room Tip: Don't stay here. For a few dollars more, you can be much more comfortable.
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  • Stayed June 2014, traveled solo
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Oxford, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 11, 2014

Clean, well decorated rooms with lovely bathrooms, this lodge was the perfect place to rest. We used it as our base to explore Kingston. Extremely helpful staff, especially a young lady receptionist in particular who couldn't do enough for us! Lovely to have someone so helpful. The location is a good half an hours walk into the main area of Kingston, but its a straightforward walk in. The area itself downtown by the front is wonderful. Stongly recommend taking the ferry to wolfe island. Had the most amazing 22km bike ride to the big sandy bay - beautiful private secluded beach. I would have given this lodge excellent if it wasn't for the ongoing building work due to the location.

Stayed July 2014, traveled with friends
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Kingston, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 11, 2014

Our first experience of Econo Lodge City Centre was finding it in the middle of a construction zone - of which we had not been informed. Then we went up to our room by a staircase that had dangerously low, fidgety hand rails. Our room was a smoking room, of which we were again not informed prior to our reservation, and the smell made that fact obvious. The carpet in the hallways was stained, as was the carpet in our room, and did not lay flat in many areas. The soap in the bathroom had not been changed and there were stains on the shower curtain and sink. One of the beds was not laying on its frame properly and my mother scratched herself twice on the bars of the frame sticking out, which the maids merely covered with the bed skirt whenever they cleaned the room. The phone jack was coming out of the wall and the cheap clock alarm they provided was broken and buzzed when it was plugged in. The only positive review for this inn I can give is that the receptionist was helpful and polite.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 7, 2014

There are some advantages and disadvantages to staying here.
Some of the advantages are the pricing, the location, helpful staff, continental breakfast included and decent beds.
Some of the disadvantages are evident: This establishment could use a complete renovation. It is quite dated, worn amenities, there is no color coordination (i.e. rugs, curtains, etc.) and there is quite a walk to certain rooms for people who may need assistance or for the elderly.
Unfortunately, a fire alarm rang out in the early morning (someone said that this was not the first time this has happened here) which didn't help with our family stay.
There were major street renovations going on when we visited. It made for more difficult parking and circulation.
We would probably look to another establishment on our next trip back to Kingston.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge City Centre

Address: 840 Princess Street, Kingston, Ontario K7L 1G3, Canada
Phone Number:
Location: Canada > Ontario > Kingston > Sunnyside
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #28 of 36 Hotels in Kingston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge City Centre 2*
Number of rooms: 44
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Also Known As:
Econo Lodge City Centre Hotel Kingston
Econo Lodge City Centre Kingston, Ontario

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