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“Clean & Comfortable” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kingston

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Holiday Inn Express Hotel & Suites Kingston
2.5 of 5 Hotel   |   11 Benson Street, Kingston, Ontario K7K 5W2, Canada   |  
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Ranked #9 of 37 Hotels in Kingston
Certificate of Excellence
Swindon, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean & Comfortable”
5 of 5 stars Reviewed July 20, 2014

We recently stayed overnight on the way from Niagara to Montreal and I couldn't fault this hotel. Large airy rooms with fridge and microwave etc (not that we used them). The bed was large and very comfortable, and the breakfast was fine, good pancakes! The staff at breakfast were great, busy, but still able to have a bit of friendly banter and made us feel welcome. The staff on reception were also very nice to us, friendly and informative. I wouldn't hesitate to recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, August 13, 2014
Thank you for your comments, I am glad we were able to make your stay so enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

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Ontario, Canada
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

We came for the soccer tournament and enjoyed the stay. Clean hotel, comfortable beds.
Front deak staff not very friendly or wow service. But it's a great place to stay. We love to come back.
Thanks for the clean room!!!

Stayed July 2014, traveled with family
Helpful?
Thank Shankar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, August 13, 2014
Thank you for your comments, we are glad you found our location convenient and the rooms clean and comfortable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay, Canada
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed July 18, 2014

This was our second stay at the hotel. We couldn't find any fault whatsoever and in fact, we have just booked for a third visit in August. It had everything we needed - large room, microwave, fridge and many more amenities. Loved the pillow selection and the beds were extremely clean & comfortable. The staff were wonderful. Every staff member we encountered greeted us pleasantly and always with a smile. Staff seem very happy which speaks volumes to us particularly when they are in the service industry constantly dealing with complaints and sometimes not so very nice guests. Loved the location - Shoppers Drug Mart, Dominoes pizza, Dollar Store and many other stores across the area. We were able to pickup some groceries at Shoppers (nice selection) without having to drive around town looking for a grocery store. Very nice that it's right off the 401 and easy access to the hotel. Downtown is a short 5 minute drive. Swimming pool was great and the hot tub, hot! Nothing more we could have asked for at this hotel. Very pleasant experience. Pat & Diane North Bay Ontario.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank selectivedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, August 13, 2014
Thank you for your wonderful review, we will look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

My daughter, grandson and I stopped here on the way from Quebec to Niagara Falls. This is a very clean and modern hotel. The room was very large and comfortable and breakfast was just fine. The staff was friendly and helpful. There is a small shopping center directly across the road with a 24 hour drug store which also carried groceries. Very handy.
Hotel was quiet even though there were several girls soccer teams staying there. (well behaved ladies).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, August 13, 2014
Thank you for your comments, we are glad you and the children enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sainte-Marthe-sur-le-lac, Canada
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

We were pleasantly surprised with the high standard of rooms here. Well equipped with fridge and microwave and a spotless bathroom. A nice indoor pool and a tasty hot and cold free breakfast. The perfect place to stop halfway between Montreal and Toronto and just off the 401 motorway.

Stayed July 2014
Helpful?
2 Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, August 13, 2014
Thank you for your review, we are glad you enjoyed your stay and will look forward to having you come back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 7, 2014

We booked just one night in the hotel as an "overnighter" to cut a very long journey into two. We wish we could have stayed longer. Kingston itself is a lovely town with lots of nice restaurants and deserves more than one evening to explore it. The hotel is about 3 miles from the centre of Kingston, but if you are not a keen walker there are plenty of places to park a car. When we checked in we were met with a friendly smile by the very helpful receptionist. The reception / foyer is bright and welcoming. Our room was classified as a "standard", but was spacious, well appointed and clean. Our breakfast the following morning was very good indeed with plenty of choice. We were quite late into the restaurant for breakfast and got talking to a couple on the next table. Therefore, we were the last to leave, well after the restaurant's closing time, but we were not rushed into leaving. The ladies looking after the restaurant were very friendly indeed and kept everything spotlessly clean. It's no wonder the hotel seemed to be full, it's excellent. We would certainly stay here again.

Room Tip: We had a room on the 4th floor at the back of the hotel. It was ideal and very quiet.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MargaretAnne565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, July 8, 2014
Thank you for taking the time to write such a nice review. We are truly glad you enjoyed your stay and hope to have you come back and stay with us longer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gadsden, Alabama
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 7, 2014

a really nice place to stay.sofa bed in living area.several chairs , 2 tvs ,2 chests.nice kitchen area with large sink, cabinet space,frig, microwave.small half bath next to kitchen area. nice big bedroom. hot tub was 103 degrees. my husband got in it.indoor pool was81 degrees(still too cold to get in)breakfast the next morning had really good sausage and pancakes. and of course the famous cinnamon rolls. they were not as good as what we have in the us.

Room Tip: get a suite, there is so much more room
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank catherine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian K, General Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, July 8, 2014
Thank you for your comments, we are glad you enjoyed your stay. We will look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario

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