This was our second stay at the hotel. We couldn't find any fault whatsoever and in fact, we have just booked for a third visit in August. It had everything we needed - large room, microwave, fridge and many more amenities. Loved the pillow selection and the beds were extremely clean & comfortable. The staff were wonderful. Every staff member we encountered greeted us pleasantly and always with a smile. Staff seem very happy which speaks volumes to us particularly when they are in the service industry constantly dealing with complaints and sometimes not so very nice guests. Loved the location - Shoppers Drug Mart, Dominoes pizza, Dollar Store and many other stores across the area. We were able to pickup some groceries at Shoppers (nice selection) without having to drive around town looking for a grocery store. Very nice that it's right off the 401 and easy access to the hotel. Downtown is a short 5 minute drive. Swimming pool was great and the hot tub, hot! Nothing more we could have asked for at this hotel. Very pleasant experience. Pat & Diane North Bay Ontario.