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“A Great Travel Experience” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kingston

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Holiday Inn Express Hotel & Suites Kingston
2.5 of 5 Hotel   |   11 Benson Street, Kingston, Ontario K7K 5W2, Canada   |  
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Ranked #6 of 37 Hotels in Kingston
Certificate of Excellence
Kitchener, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Great Travel Experience”
5 of 5 stars Reviewed June 7, 2012

I have stayed at this hotel many times on business and am thoroughly impressed with everything about it. The hotel is beautiful, the grounds are impeccable and the staff are friendly and helpful. The Manager of the hotel takes pride in what she does and it shows. She is always visible to the guests and makes sure the stay is perfect.
There are many families that stay at the hotel because of the great facilities...pool and spa. Even the breakfast is better than any hotel I have stayed at.
I stay in hotels over 100 nights a year and I look forward to my stays at this one.
G.R.

Room Tip: All the rooms are clean and spacious
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, June 11, 2012
Thank you for taking the time to write this fantastic review. We love hearing positive feedback from our regular guests. We’re so glad that you look forward to your visits with us and we look forward to seeing you too!
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Toronto, Canada
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 6, 2012

Great hotel for a great price. The locaiton is premium as well, just metres away from the 401. All ameneties are in the area - walking distance. New rooms with up-to-date bathrooms, and beds.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, June 7, 2012
We are very glad to hear that you think so highly of our wonderful hotel. We are proud to provide beautiful guestrooms and superior amenities at reasonable rates. Thank you for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed June 6, 2012

We were in Kingston for my husband's graduation at Queen's university. Our experience at this hotel was amazing because of the way the staff treated us. The staff were very, very professional and very helpful. The rooms were nice and clean. Did I mention the staff? Seriously if you are vacationing and are looking for a great place to stay, this is it. Biba, Maria, Laura, and Donald were excellent. Their customer service was top notch. Great hotel, great location, but most importantly great staff. Thank-you for a great experience.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, June 7, 2012
Thank you for sharing your kind comments about our wonderful staff. We are so happy that we were able to help make your experience in Kingston a great one. Congratulations to your husband on his recent graduation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

My wife and I really enjoyed our stay. Clean and quite, even the breakfast was much appreciated.
We would be happy to stay at this hotel again. The location can not be beat!!!!!!!!!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, June 4, 2012
We sincerely appreciate you taking the time to share your positive comments about our hotel and we would be happy to have you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
albany
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2012

we stayed in Holiday Inn Express for overnight stay way going to Toronto from Montreal. The staff are friendly,knowledgable. The room was spacious and clean. The breakfase was excellent. Its nice, clean new hotel. We will be staying again when going through Highway 401.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, May 28, 2012
Thanks for the review! Our hotel is a very comfortable and convenient rest stop when travelling along the 401. I’m happy your stay was a good one and we hope to see you next time you’re passing through!
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Peterborough, Canada
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 19, 2012

I have stayed at the Holiday Inn Express in Kingston twice for work (the most recent being a week ago). The staff are amazing, they can't do enough to help you. The rooms are very nice and very clean. The location is perfect, restaurant options are within walking distance and to get to most places in Kingston it's not too far and the parking is free. The breakfast options change a bit each morning and the food is good. Anytime I find myself back in Kingston I would not hesitate to stay here again.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, May 22, 2012
Thank you for the review. We do have great staff who make providing excellent customer service their top priority. I’m glad that you enjoyed our breakfast as well as the restaurants in our neighbourhood. We hope to see you again soon.
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Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed May 9, 2012

Come here every week for business and the staff could not be more incredible. From lending me a blackberry charger that I had forgotten at home one week, to advise on where to eat, this is a great stay with good amenities and everything is brand new which is not the usual run down stay I am used to at most hotels.

Room Tip: Sign up for rewards program and you will get a free stay eventually and you get room upgrades!
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, May 10, 2012
We love our regular guests and we’re thrilled you like us too! It’s our pleasure to ensure that your frequent business trips are as comfortable as possible. Thank you for your kind words. See you next week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Location: Canada > Ontario > Kingston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Kingston
#7 Business Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario

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