Booked online and noticed I was charged for a $40 service fee(!!????). Upon check in reception staff was very rude and denied service charge even though online bill explicitly detailed fee. Underground parking was under construction, therefore had to park down the street in above ground parking in a very shady area of town with no security.
After a nice dinner on the town came back to the room and settled in for the evening. Turned down the sheets to find dried feces on the linens and blood stains on the comforter, called rude reception staff, who sympathized with the matter and advised we can either change rooms or have housekeeping change the linens. We opted to change rooms.
Heading downstairs to reception, service staff in the elevator was staring at my fiancee in a very wierd way. She had a mii fridge on a trolley and didnt offer to move to allow us entrance onto the elevator. She stated, 'look at those thin arms, woahhh, you really need to put some meat on those bones.
Overally, I recommend you sty away from this place. for $ 137/ night, I believe I was ripped off!!. Poor customer service, advertised amenities unavailable, and poor sanitation standards plague this nightmarish hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, IHG, Priceline, Orbitz, Hotels.com, Despegar.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Crowne Plaza Hotel Hamilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Hamilton
- Crowne Plaza Hotel Hamilton Ontario