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2 - 7 of 257 reviews
Reviewed February 25, 2015

I stayed 4 nights, one of which had no hot water at night (which is when I usually take my shower, before going to bed), and in another, I ordered in food, and left the pizza box on the floor. Next morning, I opened it and it was full of ants! I've never seen soo many ants in the 21 years I've lived in Canada!!! I won't forget to mention that I put the pizza like that to be away from the heater they brought to my room because it was too cold and the heating system they have installed wasn't good enough, so they brought me a separate one! In sum, DON'T STAY THERE!

Date of stay: February 2015
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank Hussam K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 12, 2014

The hotel was dirty, the staff slow to check in and check out and my credit card information was compromised in the process.

Date of stay: December 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
3  Thank 73family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2014

Date of stay: December 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded December 11, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 1, 2014

Room was simple, but clean. Room was large, but chilly. Hotel is old, but acceptable.

If you're looking to pamper yourself or sink into luxury, go somewhere else.

If you need a bed to sleep in on a budget, come here. You get what you pay for, people. This is exactly what I expected for $65 per night. Would stay again.

Date of stay: November 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
2  Thank Mirm83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded December 11, 2014

Thank you for your review on TripAdvisor.

We are glad you enjoyed your stay with us. Yes, we are a simple, clean hotel. It is what we strive for on a daily basis. We hope to see you once again in the future.

Merry Christmas,

General Manager

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Reviewed November 16, 2014

Plaster & paint had large cracks on one wall, old electrical pipes were exposed on the ceiling, where there was also the roughest job of plaster or drywall patching I have ever seen, the drapes did not cover the entire this problem. When I persisted I was offered paper clips which they never brought to the room. I used the hangars with the pants clips. I called the front desk & asked to be connected and was left holding, then disconnected. There was a lot of noise in the halls still at 3 a.m. The keys did not work with the exterior door, and the waffle iron looked like it had never been cleaned. Otherwise, breakfast was good and the clerk was pleasant at checkout.

Date of stay: November 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Howard Johnson
Thank I2660IFmarys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded November 26, 2014

I would like to take this opportunity to apologize for your
unpleasant experience as a guest of the Howard Johnson of Hamilton. I
appreciate the time that you took to bring this matter to our
attention. I assure you that the matter will be looked into.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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