Most people in the hotel service industry are polite and courteous because people are their bread and butter. My story is about a hotel owner/manager who is dishonourable, lied and bullied me.
I had reserved a block of rooms for my guests. He released these rooms early, lied about it, and then tried to blame me. The entire city of Hamilton was booked and there were no other rooms available. I was upset and told him I'd let others know what happened. He became mean and nasty and repeatedly threatened to cancel rooms that were already booked by my guests. He knew that all the hotels in town were already full for that date and his bullying behaviour was cheap and spiteful. The result of what happened is that my guests had to stay at 2 different hotels: one in Burlington and the Admiral Inn in Hamilton (not my choice). This caused no end of confusion and grief for my guests and myself. (By the way, a very understanding Sheraton employee went way beyond the call of duty and helped book the Burlington Travelodge hotel when she found out what happened). The reason I'm writing this letter is to let people know about the the very unprofessional way that the manager/owner handled the entire situation. I hope that this behaviour becomes known so that the owner is never again in a position to treat people like he has treated me.
- Also Known As:
- Admiral Inn Hamilton Hotel
- Admiral Inn Hamilton Hotel Hamilton
- Admiral Hotel Hamilton
- Hamilton Admiral Hotel
- Admiral Inn Hamilton Ontario
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Orbitz, Hotels.com and Otel so you can book your Admiral Inn Hamilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.