We had our first experience at Drayton Chop House for our anniversary on a Saturday evening. We ordered side salads and the prime rib special. The prime rib arrived but the salads had not appeared so we asked where they were. They apologized and they arrived later. The baked potatoes were discoloured and hard, they had been microwaved too long. They were replaced just as the salads arrived!. The dinners were not hot, they were warm. Other than the hostess apologizing for the salads and potatoes we saw very little of the wait staff. It took a long time to see someone to order coffee and a toffee pudding. My husband finally went to find someone to ask for the bill, they seemed to be switching around some staff. No one offered to comp. the salads or the dessert. Certainly not an experience I'd like to repeat.
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