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“all-in-all, pleasant experience here” 4 of 5 stars
Review of Crystal Beach Motel

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Crystal Beach Motel
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122 Ridgeway Road, Crystal Beach, Fort Erie, Ontario L0S 1B0, Canada   |  
Hotel amenities
Ranked #1 of 1 Hotels in Crystal Beach
Ottawa, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“all-in-all, pleasant experience here”
4 of 5 stars Reviewed May 4, 2012

I found the staff to be very friendly and helpful. The location is really perfect, minutes walk from the beach and the rooms were quite clean and comfortable. The pool was really refreshing for a dip and I loved all the cute dutch decorations. The BBQs were an extra bonus as we were able to grill our own burgers and there are picnic tables outside. Definitely worth the stay!

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
    17
    11
    2
    4
    19
See reviews for
25
16
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Achterhoek, Gelderland, Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2012

we checked in and noticed a warm reception of the lady who own's and run's the motel , the room was nice , clean and big enough , we only used is to sleep, the owner gave us good directions for the region, what to see etc. it is not a new motel but cosy, clean and the people are friendly , good rates for the rooms, so we will stay again for a short break if we visit the falls with other freinds again

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2012

nice enough for one night, but run down and shabby furnishings. won't go back.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2011

Fun place to stay, and close to beach.
You will need a car to get to the beach though. It is about a 20 minuet walk down the roads otherwise

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 5, 2011

Don't stay here. It's as simple as that. Got into an argument with the owner within 5 minutes of checking in. The room was gruesome. It smelled like an old cottage, equipped with the proper bugs and amenities. Two power outlets buried behind furniture. An alarm clock that didn't work and was from the dollar store. A tv that was 6" big. No phone. No soap or shampoo in the shower. No hair dryer, iron or ironing board. Disturbing art on the walls (what's with the clogs man?). Everytime somebody walks into the front office a door bell goes off. We were under the office so we had the pleasure of hearing that plus what the owners were watching on tv. Oh and we could hear our neighbors as if they were in the same bed as us.

Don't stay here. The room was 145 dollars plus tax. We had no other option to book here because of location of the wedding we were attending. I hope by reading this review you won't make the same mistake we did.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 10, 2011

I stayed here quite some time ago and came back on here to read the reviews. Please do not be fooled by what they consider a nice motel. The tile was peeling in the bathroom, I was sick with a lung condition for 2 months after leaving because the air quality was so bad in the room, mold everywhere. Substandard living quarters and amenities. The AC did not work, nor the lamp. I feel especially sorry for whoever brings there children here because they will suffer health problems. This motel should be condemned. The people who run it are liars and will do anything to get money. I have already reported them to the BBB and the health department.

I read there rebuttles to some of the comments and they lied through there teeth. If it was not for refusing to give a refund back under any circumstances I would not have stayed here and would advocate anyone to avoid it. Please do not believe the managments responses to the complaints, you will be truly sorry!!!

  • Stayed August 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal Beach, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 1, 2011

Awful service and not the place to be. If you don't have to stay there then don't. The people are rude and inconsiderate from day one & have no class when it comes with dealing with customers. The room was full of spiders and the place needs lots of maintenance anyways…

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Beach Motel

Address: 122 Ridgeway Road, Crystal Beach, Fort Erie, Ontario L0S 1B0, Canada
Location: Canada > Ontario > Fort Erie > Crystal Beach
Amenities:
Children Activities ( Kid / Family Friendly )
Hotel Style:
Ranked #1 of 1 Hotels in Crystal Beach
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
A charming little place tucked away in this small beachvillage where you feel welcome and at ease. With a lot of attractions closeby such as Niagara Falls, Zooz, Marineland, the sandy beach of Lake Erie, our pool and BBQ's you will relax and enjoy yourself. Don't forget the sailing, surfing, fishing and golf nearby ... more   less 
Also Known As:
Crystal Beach Hotel Crystal Beach
Crystal Beach Motel Ontario

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