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“Gorgeous Room w/o hotwater” 4 of 5 stars
Review of Hampton Inn by Hilton Toronto / Brampton, Ontario

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Hampton Inn by Hilton Toronto / Brampton, Ontario
3.0 of 5 Hotel   |   8710 The Gore Road, Brampton, Ontario L6P 0B1, Canada   |  
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Hotel amenities
Special Deal
LEGOLAND® DiscoveryCentre
Ranked #1 of 12 Hotels in Brampton
Certificate of Excellence 2014
GreenLeadersSilver level
Milton, Canada
1 review
4 helpful votes 4 helpful votes
“Gorgeous Room w/o hotwater”
4 of 5 stars Reviewed December 19, 2013

The title says it all ... very clean room, quiet surroundings on our floor, whereas it was "busy" on other floors, and comfortable bed. However ... it took over 15 minutes before we got any hot water, which made us late for our function.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Dear Robert L and valued guest;

Thank you for your detailed feedback and comments. We strive to be the cleanest hotel and go the extra mile to make sure everything is completely sanitized for each and every room/common area(s).

I'm very sorry to hear about our hot water inconvenience. However, we have inspected all rooms and hot water is running with 2.1 seconds.

Robert, please allow us to service you again and obtain a perfect and stay!

Yours in Hospitality,

David SA Aucoin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    201
    42
    12
    2
    0
See reviews for
91
31
4
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Grand Valley
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2013

The beds at the Hampton are very comfortable, had the best night sleep we have ever had in a hotel. The complimentary breakfast was fresh and there was a variety of selections. Yum! Would definately stay in a Hampton again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Dear TargetNorth and Valued guest,

Great feedback!

I'm happy to tell you that around the world all Hampton's must supply our guests with Brand Standard "Cloud 9" Hampton beds. However they don't stop there! Another fantastic Brand Standard is that all White Duvet Covers "must" be clean per arrival for all our guests!

We're looking forward to servicing you again in the New Year!

Warmest regards,

David SA Aucoin
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Everett, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2013

10 out 10. Super customer service and very clean and well kept Hotel. From the moment I walked to the front doors to the time I left the Hotel, I was treated as a an A1 customer. I would definitely stay at this Hotel again and recommend it to anyone.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Dear Mr. David M and valued customer;

Thank you for your fabulous review! We're so glad our team met your travel expectations!

We're looking forward to servicing you in the New Year!

Warmest regards,

David SA Aucoin
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mississauga, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2013

Good quality hotel, but don't book through the 1 866 number. Call the hotel directly. I had a hard time with them, but did eventually get what I needed. Poor customer service from this booking company

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Dear Tom and valued guest;

I wanted to thank for bringing this to our attention. I have sent your review to our Hilton Performance Manager and our Hilton Director of Central Reservations Worldwide. We definitely want our customer service locally to be a reflection of our Central Reservations department globally. When calling Central Reservations; It helps if you state our address 8710 The Gore Road and state Hampton Inn by Hilton Toronto Brampton location.

Tom, we certainly hope, we'll have another opportunity to service you in the New Year!

Warmest regards,

David SA Aucoin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moody, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

I typically travel to the GTA every two weeks and have stayed at Star Points Hotels and Hilton Honors hotels both down town and at the airport. This hotel by far had the best service of any hotel I have stayed at. In addition, it was brand new so the rooms and hotel were in great shape.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Happy New Years Todd!

We definitely enjoyed reading your review! Thank you for your kind remarks with your previous experience with our Hampton Inn by Hilton Toronto Brampton location.

Todd, you have our loyal support and our business partnership. We appreciate your business and we hope to service you in the New Year!

Warmest regards,

David SA Aucoin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2013

Travelled a long distance from Australia for a meeting and to visit friends. Staff are great, breakfast was awesome and the rooms are new/clean. There's a Tim Hortons just out the front which is handy. Will definately stay here again!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, January 4, 2014
Happy New Years Zachary from all the way from cold, cold, cold Toronto. :) We wish, you could bring some hot Australian weather this way!

I'm glad, I had the personal opportunity to meet you. I wanted to thank you for your time and curiosity to write a review with your previous stay with us.

Wishing you a solid 2014 filled with happiness and prosperity.

Warmest regards,

David SA Aucoin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn Hills, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2013

This is my first visit here and I cannot say enough about this Hampton Inn. The staff is very friendly. The hotel is brand new and very well maintained. They offer a breakfast buffet (free) and a dinner buffet Monday through Thursday ($20). The dinner buffet was not only convenient, but the food was excellent. Nice not have to travel out after a long day. I will definitely stay here again.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Director of Sales at Hampton Inn by Hilton Toronto / Brampton, Ontario, responded to this review, November 22, 2013
Dear Rlhudak64 and valued guest,

We’re extremely glad to see your first experience with us met your travel expectations and you enjoyed our dinner services.

We’re excited to service you in the near future.

Warmest regards,

David S.A Aucoin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Toronto / Brampton, Ontario

Address: 8710 The Gore Road, Brampton, Ontario L6P 0B1, Canada
Phone Number:
Location: Canada > Ontario > Brampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Business Hotel in Brampton
#1 Green Hotel in Brampton
#1 Best Value Hotel in Brampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn by Hilton Toronto / Brampton, Ontario 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn By Hilton Toronto / Brampton, Ontario

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