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“Average” 3 of 5 stars
Review of Travelodge Hotel Belleville

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Travelodge Hotel Belleville
3.0 of 5 Hotel   |   11 Bay Bridge Road, Highway 2 And Highway 62 South, Belleville, Ontario K8P 3P6, Canada (Formerly Ramada Hotel on the Bay Conference Resort - Belleville)   |  
Hotel amenities
Ranked #4 of 6 Hotels in Belleville
Toronto, Canada
Top Contributor
145 reviews 145 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
“Average”
3 of 5 stars Reviewed November 21, 2013

I stayed one night at Travelodge on business. It was ok all round - ok room, ok sleep, ok service. The location was convenient, breakfast was included and parking was free. My room was on the top floor, and quiet. I couldn't connect to the internet. Overall it was fine for a short stay.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Travelodge, General Manager at Travelodge Hotel Belleville, responded to this review, November 26, 2013
Dear Guest;

I was pleased to read that you had the opportunity to stay with us on your business trip to Belleville. We hope that you enjoyed the hot buffet breakfast. As you commented we are a convenient location for the local business's in Belleville. I was sorry to here that you could not connect to the internet which will check. We hope that we will see you again on your next visit to the area.

Regards

Gary Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Any
English first
St Catharines
1 review
3 of 5 stars Reviewed November 4, 2013

Meals good but took too long to serve. Rooms were very hot and crowded for our meeting.
Own room needs maintenance. Thermostat not work. No paint over closet. Bed uncomfortable.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Travelodge, General Manager at Travelodge Hotel Belleville, responded to this review, November 6, 2013
Dear Guest;
Thank you for taking the time to advise us about your recent stay with us . I must apologise that there was a problem with the heat in your guest room and the meeting room. Unfortunatelyy our heating is now on which means we have no air conditioning so when the temperature outside does go up it is difficult to control and lower the heating. I am pleased that you enjoyed your meal but regret it did take more time than you expected to receive it. We will discuss all of your concerns with the department managers. I do hope you will consider staying with us again in the future despite the issues that you had..

Regards
Gary Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
1 review
2 of 5 stars Reviewed November 2, 2013

This place is long overdue for a tear-down.....and has to be closest to, if not the, worst hotel I've ever stayed at. The place is old and everything about it is old.

The bathroom in the room is horrible - stained tiles in shower (mold/mildew), cracked tiles, stained carpet, towel rack fell off the wall, don't move the bed for the dirt underneath is thick.

I've never stayed in Belleville before, but I"m sure this has to be one of the worst places in town.

Oh, and as of 3pm today no maid service. Apparently the feel they have to cater to the guests checking in first as opposed to the already paying customers they already have on site.

Dumpy.

I am travelling with a minor hockey team, and believe me over the last 5 years have stayed at over 50 hotels with hockey, this is either the worst or 2nd worst ever.

The service at "Windows" restaurant was crap, the food mediochre but expensive.

The whole place needs a huge overhaul.

  • Stayed November 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Travelodge, General Manager at Travelodge Hotel Belleville, responded to this review, November 6, 2013
Dear Guest;

I sincerely apologize that your stay with us was a very negative experiencece. While our property is older we do have a extensive maintenance program to a manage the problems that may occur . We will follow up with our housekeeping and maintenance managers to review each of your concerns regarding the quality and cleanliness.

Thank you taking the time to share your exepriance..

Regards
Gary Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 14, 2013

You kind of take your chances here. The location and grounds are the best thing about this hotel. We stayed here before and had a great time, beds very comfortable and clean, bathroom too, nice clean towels, had bought vouchers for the breakfast that was really good.

Last time was Thanksgiving weekend. Had a room full of drunken teenagers down the hall yelling and screaming until about 2 am; but after that it was pretty quiet. Also a smell of pot seeping through the bathroom venting system was there all night until the next morning. Teams of hockey players and baseball players were checked into the hotel didn't help.

Get a room facing the back (pool and marina). If you get one facing West and you are over the kitchens you cant open the balcony door because the smell from the kitchen exhausts will make you throw up.
Travelodge should pay guests to stay in the rooms over the kitchens!

You get what you pay for, ... and if you are unlucky this takes on a whole new meaning.

Room Tip: Try to get a room on the top (4th) floor, facing East, so you don't have people stomping around...
See more room tips
  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Travelodge, General Manager at Travelodge Hotel Belleville, responded to this review, October 15, 2013
Dear Guest;

Thank you for your feedback. I hope that you did enjoy your stay on this occasion, and that you did get a bay view room in the perfect location. I will review the smell from the guest rooms close to the kitchen extractor! I also apologize that your previous stay was not a positive experience.

We look forward to seeing you again very soon.

Regards
Gary Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Belleville

Address: 11 Bay Bridge Road, Highway 2 And Highway 62 South, Belleville, Ontario K8P 3P6, Canada (Formerly Ramada Hotel on the Bay Conference Resort - Belleville)
Location: Canada > Ontario > Belleville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Belleville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Travelodge Hotel Belleville 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Ramada Belleville
Belleville Ramada
Travelodge Hotel Belleville Ontario

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