My wife and daughter arrived for a sports tournament. Found that we were booked for two nights instead of one. Asked to cancel the room and they advised there would be a $75 charge. They stated there was a "contract" signed and they could not break the "contract". Said there was nothing they could do. Had to call back and speak to 3 other people at the hotel and finally was able to convince one staff member to actually find this "contract:" They found it and guess what...the "contract" was only for one night... No apologies, no " I am sorry for making you call twice and speak to 4 different people....The rooms are deplorable. the first room smelled like an ashtray so had to move rooms..
DO NOT STAY HERE!! There are many other much nicer hotels in Belleville charging the same rates so stay there.
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- Also Known As:
- Ramada Belleville
- Belleville Ramada
- Travelodge Hotel Belleville Ontario