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“Good clean hotel!” 4 of 5 stars
Review of Fairfield Inn and Suites Belleville

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Fairfield Inn and Suites Belleville
2.5 of 5 Hotel   |   407 North Front St., Belleville, Ontario K8P 3C8, Canada (Formerly Quality Inn)   |  
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Ranked #3 of 6 Hotels in Belleville
Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Good clean hotel!”
4 of 5 stars Reviewed July 21, 2014

We stayed here for 1 night on our way from Toronto to Ottawa. It is very convenient to the 401 and a good choice for a stopover. There were a number of large groups that were staying but our room was surprisingly quiet. The room was nicely furnished and very clean. The person at the front desk was very friendly and helpful and the complimentary breakfast was an added benefit. An all around good choice.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, General Manager at Fairfield Inn and Suites Belleville, responded to this review, July 23, 2014
Dear Bruce,

Thank you for taking the time to let us know your experience. Our guest feedback is very important to us.

We are happy to read you found us conveniently located, clean and friendly service. We take great pride in our hotel and is really wonderful to read such nice comments.

We appreciate your business and hope to see you again.

Sincerely,
Georgia M.
General Manager
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149 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Montreal
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

My parents and I stayed for an extended July 1 weekend, and enjoyed the hotel and its very hospitable staff. From the moment we booked with Jessica through our final goodbyes the staff excelled in their warmth, level of care and attention to detail - clearly a top-notch team!
Room and beds (even the sofa bed!) were very comfortable, and breakfast was ample, offering a full, tasty range of hot and cold options in a spacious setting. Hotel's external layout is a bit disjointed with separate buildings, but distances between are short and more than rewarded by well-appointed interiors and a fine set of facilities, including a well-designed pool area.
The hotel is well located for those wishing to explore Belleville and Prince Edward County, as we did - we will definitely be back!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria D, Manager at Fairfield Inn and Suites Belleville, responded to this review, July 15, 2014
Dear Goingconcern,

Thank you for taking the time to share your experience with us. We are delighted that you and your family enjoyed your stay.

We greatly appreciate your feedback and all the nice comments as we always aim at providing exellent hotel service to all our guests.

We hope to see you back again with us in the near future.
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Brantford, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2014

We stayed here one night in July. This was the best value we could find on Front Street. Two Queen size beds with a reasonable price tag. Next morning a continental breakfast with some hot items.
If we stayed in Belleville we would definetly stay here again.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, General Manager at Fairfield Inn and Suites Belleville, responded to this review, July 15, 2014
Dear Mark,

Thank you for very much for your feedback regarding your recent stay with us at the Fairfield Inn & Suites Belleville. It is wonderful to read your comments and that you found the hotel of good value. Our guest rooms with 2 Queen beds are very spacious and our location to HWY 401, Restaurants/Shopping and Sandbanks is a real plus for families and summer time fun.

We appreciate your feedback and hope to see you again in the near future.

Sincerely,
Georgia M.
General Manager
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Kingston, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 26, 2014

Stayed midweek for a business meeting on site. Very clean, exceptional service by the staff. Right off Hwy 401for easy access and walking distance to many restaurants, mall, drug store, etc. Room was spacious, updated and would of received a 4 instead of a 3 except the bathroom, while updated, was very small for this 6' plus person. Overall a postive experience that is accurately described as a 3 plus.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, General Manager at Fairfield Inn and Suites Belleville, responded to this review, June 29, 2014
Dear TR1964,

Thank you for taking the time to share your experience with us. It's always great to hear nice comments from our guests regarding our custommer service and cleanliness of our hotel.

We also apreciate your feedback regarding the bathrooms. Please accept our apologies for any inconveniece you experienced regarding the size of the bathroom.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
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Winnipeg, Canada
Top Contributor
106 reviews 106 reviews
52 hotel reviews
Reviews in 54 cities Reviews in 54 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 19, 2014

If you have any sort of mobility disability, this hotel is not for you. From the moment you head to your room, you realize that this is an odd combination of new buildings and old, with no elevator. Yes, it's only 10 steps, but with bags, etc., and no ramp, this hotel is not an option for some. The staff are fantastic and can't do anything about the building, so keep that in mind.

There is literally no view to speak of from rooms 111 (my room) to about 131. If you're the kind of person who likes to look outside, make sure you don't stay in any of these odd numbered rooms. I can't speak to the other rooms.

The exercise room was fine and while the treadmill made some strange noises, nothing that was enough to stop me from continuing. There really are no running routes around here. Great location for restaurants and other amenities.

Breakfast is a typical one. It had all the basics, which is fine for me. I overheard some people complaining about it, but really, what do you expect for a continental breakfast?

If you have a car, there are many places nearby that you can check out. After I booked this hotel, other local people recommended another hotel that I should have stayed at. I think I'll try it next time I'm in Belleville.

Room Tip: Do not stay in the odd numbered rooms between 111 -131. Horrible view.
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldAshley, Front Office Manager at Fairfield Inn and Suites Belleville, responded to this review, June 23, 2014
Dear hardern,

Thank you for taking the time to share your feedback regarding your stay with us. I'm so happy to hear that you enjoyed the service from our staff. I see that your stay with us was fine. I apologize that it wasn't wonderful though. We do understand that it can be inconvenient without an elevator and do our very best to direct our guests to easier entrances around the hotel with parking close and avoiding the steps. We are always listening for feedback on our breakfast and have expanded to include a great variety of hot and cold breakfast items and plenty of fresh fruit. We hope we have the opportunity to accommodate you again and please ask us about our running trails as we do have some beautiful running trails along the Moira River and Bay of Quite just minutes outside our doors.

Everything we do is aimed at providing an exceptional hotel experience and your feedback will help us to continue to strive for this.

Sincerely,
Ashley Plews
Front Desk Supervisor
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Kitchener, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 15, 2014

This was a good stop for our trip to Ottawa. It was just off the 401. We were looking for a clean hotel with decent beds and that is what we received. The staff at the reception were fast and courteous and when asked offer local places to eat and a walk by the water was suggested. The waterfront was not too far away and after a long drive it was nice to be able to walk around the nice parks. The hotel was not fancy, but the room was clean and the king bed was very comfortable. Only downside was the lack of an elevator since we were on the second floor. Since we were travelling for the week, our big suitcases were a bit heavy to lug up the stairs. The free breakfast offered was the average self serve hotel breakfast but it helped to start the day. I would definitely consider staying here again the next time I am travelling this way.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldAshley, Front Office Manager at Fairfield Inn and Suites Belleville, responded to this review, June 23, 2014
Dear AdventuresWithAlice,

Thank you for taking the time to review our hotel. Our guest feedback is very valuble to us and is greatly appreciated. We are glad that you enjoyed your stay with us and pleased that we provided good service and recommendations. We are also pleased to provide a clean and comforable room and strive for this everyday. We do understand that the lack of elevator can be inconvenient and do our very best to provide a first floor rooms as much as we can and try to help with luggage every chance we can. I am sorry that we didn't help you with that and will be happy to do so when you stay with us again.

Everything we do is aimed at providing you with an exceptional hotel experience. Thank you again for sharing your experience with us so we may always continue to improve.

Sincerely,
Ashley Plews
Front Desk Supervisor
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Brampton, Canada
Top Contributor
100 reviews 100 reviews
73 hotel reviews
Reviews in 71 cities Reviews in 71 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed May 15, 2014

The layout of this hotel is very odd with separate buildings. The lobby is weird with a lower front desk at the main entrance and a raised section behind a wall. The layout is unfriendly. Décor and cleanliness is average. My room had an unfinished paint job on the back of the washroom door - very sloppy quality control. No outlets by the TV to connect computer or other device.

Friendly staff and decent breakfast. Coffee fair at best. Generally way overpriced for small town lodging and nothing special or interesting about the place. Lots of restaurants around in walking distance.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia M, Manager at Fairfield Inn and Suites Belleville, responded to this review, May 16, 2014
Dear Holy_Innocent,

Thank you sharing your experience with us. Please accept our apologies for any inconvenience you experienced regarding the layout of the hotel. We do try very hard to place our guests in a room that meets their needs because of the size of the property.

Everything we do is aimed at provinding you with an excellent hotel experience and your feedback is extremely valuable.

We truly appreciate your comments and hope you will give us another chance when you are in the Belleville area.

Sincerely,
Georgia MacLean
General Manager
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Additional Information about Fairfield Inn and Suites Belleville

Address: 407 North Front St., Belleville, Ontario K8P 3C8, Canada (Formerly Quality Inn)
Location: Canada > Ontario > Belleville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Belleville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites Belleville 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel completely renovated in early 2011. All rooms now have fridges, microwaves, flat panel TVs and Marriott's new "Green Tea Concept" decor. Largest guestroom in the area. Largest heated indoor pool at any hotel in the city. All rates include a deluxe hot continental breakfast and wireless high speed internet. Great location, right across from Belleville's only shopping mall - The Quinte Mall. Walking distance to fast food and family dining restaurants. Also within walking distance to a family favourite "The Pirate Playground" and the riverside park soccer pitches. Great hotel for leisure travellers and families. ... more   less 
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Also Known As:
Fairfield Inn And Suites Belleville Hotel Belleville
Fairfield Inn Belleville
Fairfield Belleville
Fairfield Inn Hotel Belleville
Belleville Fairfield Inn
Fairfield Inn And Suites Belleville Ontario

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