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“Fantastic Resort” 5 of 5 stars
Review of Carriage Hills Resort

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Carriage Hills Resort
90 Highland Drive | RR 1, Barrie, Ontario L0L 2L0, Canada   |  
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Ranked #6 of 19 Hotels in Barrie
Portsmouth
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastic Resort”
5 of 5 stars Reviewed June 17, 2014

We had the most fabulous holiday at this resort, we had 2 x 2 bedroom units as there were 8 adults and 4 children, we stayed in the newly refurbished ones and they were gorgeous, very spacious and the kids loved being able to just go next door to see each other.
The staff in this resort cannot do enough for you from the lifeguards to the reception ladies, all of them are so helpful and friendly and really know how to treat their customers well.
The pool is lovely and we made use of the barbecue areas and the activities
The small supermarket 10 mins away is really good
Our favourite restaurant was Settlers ghost, really good food and great service and prices, also Abbots was the same standard and very nice
We went to crazy horse restaurant but found this overpriced and very average food, we would not recommend that one
We would look forward to staying again at this resort

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, June 18, 2014
Dear MollyPortsmouth,
We are delighted to learn you enjoyed your stay and found the condo-suites spacious for you and your family. Thank you for commenting on your experience with our associates as we take pride in putting our 'Count On Me' service philosophy into action. Your comments about the pool, grocery store and activites will be helpful to future guests.
Thank you for taking the time to share your comments and for being our guest. We look forward to welcoming you back soon.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Toronto, Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 23, 2014

This is a tricky review to write. This is located in a lovely part of Ontario countryside. People need the jobs this establishment offers. I dislike posting negative feedback. So, some context: I've used this venue as a training base (for trail running) for about three years. It has been OK for that. I just train, eat, sleep. However, increasingly, with each visit one receives a very intense sales pitch to but a condo. This last time gave me the experience of what it must be like to have a pit bull on your throat and not letting go. This despite a request to not be contacted during my stay. So aggressive are their tactics that a long line - up formed as a condo sales agent interrupted check in to encourage a couple to participate in a free meal / presentation / showing, while an uncomfortable check in person looked on.

So....lots of young families enjoy this place (can be noisy). It is situated beside a modest and pleasant ski hill. For athletes (runners), the trails surrounding the property are pristine, plentiful and shrouded in nature.

The price point is such that you don't expect top line comforts (beds and linens are passable), but that's OK. A lovely feature is the balcony, which allows for quiet (sort of) and pleasant contemplation.

i sense the management is high pressure (an assumption) to sell, sell, sell and use the lower price point to attract customers so they may sell, sell, sell. It is akin to those old Florida deals where you'd be offered free flights and rooms in exchange for going to a presentation. Except nothing is free, and you still get a relentless pitch.

  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, May 28, 2014
Hello Peter B,
Thank you for the review. We apologize for any inconvenience you experienced. We are a timeshare business, however we understand you should never feel uncomfortable while on vacation. Your comments will be shared with the proper department to improve the process for future guests.
If you wish to talk further, I welcome your call at 705-835-5858 ext. 2626.
We appreciate your business and thanks again for sharing your comments.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 15, 2014

We have stayed here a few times in the past 10 years, and generally it's a nice little getaway.

Overall, our stay was enjoyable. Staff was super friendly, helpful, attentive. Our one-bedroom unit had a full kitchen, was spacious, and clean, though you track in a lot of sand in the winter months. The bathrooms are also super spacious.

A few things that are not so great:
1) paper-thin walls/floors/ceilings, there were elephants staying above us, we could hear their every move as they stomped all over their room!
2) wifi: though free, is very poor
3) the pool area closes at 10PM - There is nothing better than an evening soak in an outdoor hot tub... but when we arrived just before 10PM on a Friday night, we were disappointed to know we'd missed the window for a hot tub and again on the Saturday, we we had to race back from dinner to ensure we made it back on time to be able to enjoy it. Most resort pools/hot tubs are open until 11PM
4) the living room furniture is not very comfortable - this matters to us night-owls because since the pool area closes so early, it's nice to be able to lay back and watch a movie.

The setting is beautiful. We opened up the windows, and sat out on the back porch with our coffee and the birds were chirping away. A nice escape in the off-season.

We took advantage of the very few amenities/restaurants in the immediate area:
1) Loobie's - great hearty comfort food
2) Settler's Ghost restaurant - good food, nice menu, small, charming, yet brightly-lit dining area, not very romantic.
3) Silk's - buffet breakfast ($14 pp)
4) LCBO - very convenient location to the resort

Other than going into Barrie, there is not much else to do there in the post-ski season. Ski hills are closed, and hiking trails are not yet passable. We'd likely return during the ski-season.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, May 28, 2014
Dear Briiidge,
Thank you for posting a review and letting us know about what you found enjoyable and areas for improvement. Your restaurant listings will certainly help other guests.
We appreciate the opportunity to welcome you to the resort on several occasions. We hope you will visit again very soon.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 7, 2014

This was our first time here, and it won't be the last.
The rooms are nice, was in #2006. But they are, sandy. the floor part at least, not the carpet.
The convenience store(FOODLAND + LCBO) is under 10mins away. as this is not a hotel, it is required that you bring your own food.
Lots of activities for everyone, special thanks to Leslie, and Peggy Jo (I am unsure if her name was Peggy Ann r Peggy Jo)The in-and-out pool was nice, I found the outdoor one was way warmer.
LOVED IT!!

Room Tip: The Hansom section is good.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, April 9, 2014
Hello Katherine D,
Thank you for taking the time to share positive comments about your stay with us. We are thrilled to know you enjoyed your stay and time at the pool. We are always looking for ways to control the sand on the entrance floors in the winter months. Thank you for letting us know about associates that provided Count On Me service.
We appreciate the opportunity to welcome you as a guest.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 22, 2014

We have been owners at this beautiful resort since before it was actually built. It is like our "cottage" and we have had wonderful visits in every season. Whether we are doing day trips to Wasaga Beach, visiting the Adventure Park or Tree Top Trekking in the summer, or skiing and tubing in the winter, we are never bored! The rooms are big and beautifully appointed with everything you could possibly want -- a Jacuzzi in the master bathroom and a fireplace for the cold nights. If you need something "extra", like a blender or muffin tin, chances are they have it for borrow. I love the indoor-outdoor pool. Even in the winter, it's nice to swim outside. They had tons of planned activities -- many free or for a nominal charge. Our favourite special place to visit, for sure.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 25, 2014
Hello CherylChaytor,
We are delighted to learn you enjoyed your stay in the Fall. Thank you very much for taking the time to post comments about all of the wonderful activities around the resort. We appreciate you as an owner and guest and look forward to your return very soon.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timmins, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 21, 2014

Stayed here on a timeshare exchange so really can't comment on value. This is our second time, the first being in the summer of 2003. Had 2 bedroom which is a studio and a 1 bedroom combined. Very happy with unit. Offered privacy for all. Also had full kitchen facilities as part of the 1 bedroom unit, the studio has a mini fridge only. Each unit had a king size bed and a pull out sofa. There is laundry facilities in the foyer of each studio/1 bedroom unit (ie shared between the 2 units) which came in handy.

Was March break so pool was a bit crazy but the last hour (9-10) each day reserved for adults only. Used the gym 3 times during the week, small but never more than 5 in there including wife and I. Was surprised they did not offer ski discounts at Horseshoe Valley resort but was very please to have discovered Mount St Louis as a result as this is where ski discounts were available.

My only complaint would be the lack of dining options near the resort. Options were plentiful if you took the 20 minute trek to Barrie. The kitchen facilities made up for that. Would highly recommend for a family ski trip.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 25, 2014
Dear Jim B,
Thank you for your review. We are pleased to learn you enjoyed the unit and amenities. We know the pool can be very busy and you found the adult swim time to work well for you in the evening. Thank you for your comments about skiing and dining as this will surely assist future guests who read these comments.
Thank you for being our guest and we hope to welcome you back again.
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

We skied and tubed at Horseshoe Valley. It was a blast. Carriage Hills resort was awesome. Our 2 bedroom suite was absolutely beautiful. It had been renovated and was brand new from the furniture, rug to the appliances. We had a wonderful time. We enjoyed the indoor/outdoor pool in February. The hot tub and sauna were awesome too. Will totally go back.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 12, 2014
Dear KellieWar,
Thank you for taking the time to share comments about your stay with us. We are delighted you enjoyed the fantastic snow conditions on the ski and tube runs!
Thank you for being our guest.
Kind regards,
Tara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carriage Hills Resort

Address: 90 Highland Drive | RR 1, Barrie, Ontario L0L 2L0, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in Barrie
Price Range (Based on Average Rates): $
Number of rooms: 153
Official Description (provided by the hotel):
Luxury Condo-Suites only 1 hour north of Toronto only minutes north of Barrie. Family vacations, golf & ski getaways, romantic retreats, excellent nightly rates and more! Oversized Studio suites (400 sq ft) with private balcony and kitchenette. 1- and 2-Bedroom suites (800-1200 sq ft) with fireplace, jetted tub, balcony, laundry. On site pool, hot tub, kids pool, fitness room and activities program 7 days a week. ... more   less 
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Also Known As:
Carriage Hills Hotel Barrie
Carriage Hills Barrie
Carriage Hills Resort Barrie, Ontario

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