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“Great unit for Family vacation” 4 of 5 stars
Review of Carriage Hills Resort

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Carriage Hills Resort
90 Highland Drive | RR 1, Barrie, Ontario L0L 2L0, Canada   |  
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Ranked #7 of 18 hotels in Barrie
Timmins, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great unit for Family vacation”
4 of 5 stars Reviewed March 21, 2014

Stayed here on a timeshare exchange so really can't comment on value. This is our second time, the first being in the summer of 2003. Had 2 bedroom which is a studio and a 1 bedroom combined. Very happy with unit. Offered privacy for all. Also had full kitchen facilities as part of the 1 bedroom unit, the studio has a mini fridge only. Each unit had a king size bed and a pull out sofa. There is laundry facilities in the foyer of each studio/1 bedroom unit (ie shared between the 2 units) which came in handy.

Was March break so pool was a bit crazy but the last hour (9-10) each day reserved for adults only. Used the gym 3 times during the week, small but never more than 5 in there including wife and I. Was surprised they did not offer ski discounts at Horseshoe Valley resort but was very please to have discovered Mount St Louis as a result as this is where ski discounts were available.

My only complaint would be the lack of dining options near the resort. Options were plentiful if you took the 20 minute trek to Barrie. The kitchen facilities made up for that. Would highly recommend for a family ski trip.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 25, 2014
Dear Jim B,
Thank you for your review. We are pleased to learn you enjoyed the unit and amenities. We know the pool can be very busy and you found the adult swim time to work well for you in the evening. Thank you for your comments about skiing and dining as this will surely assist future guests who read these comments.
Thank you for being our guest and we hope to welcome you back again.
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Peterborough, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

We skied and tubed at Horseshoe Valley. It was a blast. Carriage Hills resort was awesome. Our 2 bedroom suite was absolutely beautiful. It had been renovated and was brand new from the furniture, rug to the appliances. We had a wonderful time. We enjoyed the indoor/outdoor pool in February. The hot tub and sauna were awesome too. Will totally go back.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 12, 2014
Dear KellieWar,
Thank you for taking the time to share comments about your stay with us. We are delighted you enjoyed the fantastic snow conditions on the ski and tube runs!
Thank you for being our guest.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

I just came back on Monday from a wonderul weekend away with my girlfriends. There were seven of us, we had accomondations with two adjoining rooms. None of us had ever been here, but we will all definately return. In fact we enjoyed ourselves so much, we plan to make it a yearly get-together. From the moment we checked in, the hospitality was revealed, the staff go out of their way to welcome you and show all the amenities and activities available for the stay here. Our rooms were far above our expectations, cleanliness, comfort, and attractive decor. The beds were really comfortable, even the fold out couches were great. The kitchen, laundry, and washrooms were sparkling fresh, the jacuzzi bath extraordinary, the fireplace comfortable and heartwarming. Everything we needed was available from utensils to dishsoap, bathing needs, bedding needs, closet space, gracious living space etc. etc. The staff was extraordinary, going above and beyond to make us feel comfortable and satisfied. When we visited the pool building we were excited and amazed at the cleanliness, the awesome inside/outside pool. The hot tubs were equally amazing, and the setting was phenominal. Our stay included a lesson with snowshoes which was an amazing experience. Then we spent $15 to have a bus take us to a farm where we gathered for a two-horse drawn wagon ride into open fields and a wonderful forest. The sound of the sleigh bells were refreshing and relaxing. Afterward we were offered a nice cup of hot chocolate, then back onto bus and home again. Our stay here was a wonderful, warm experience and I would highly recommend this fabulous resort to anyone and everyone!

Room Tip: This was our first stay here, I believe one room is as desirable as the other. We did not see the re...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, March 11, 2014
Dear 90Cheryl,
Thank you for your review. We are thrilled to learn your condo-suite accommodation, amenities and on-site resort activities all contributed to an enjoyable getaway. We really enjoyed the photo's and your tips are sure to help future guests.
Thank you for your business and we hope to welcome you back soon.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

We have been to Carriage Hills on many occasions over the past several years. We keep coming back because we LOVE IT there! The amenities are lovely and well kept, but the staff is extraordinatry! We have not met one person who has not gone above and beyond in their service. The staff at Carriage Hills is a team and it clearly shows because they make the time spent there - fun. Our experience has been so good that we have told several other families about Carriage Hills. They too have gone and are absolutely raving about the facilities and staff. Our kids love the pool and recreation facilities at Carriage Hills. We have a pool at home and we like everything around the pool and hot tub to be well maintaiined. I find that staff are if anything extreme on their maintenance and in their attention to safety. This gives us a good feeling and we just enjoy every minute. I would like to recommend this resort as one you do not want to miss out on. We have travelled to some really nice resorts but this really is a gem and in our long term experience is one of the BEST!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, February 27, 2014
Hello davida c,
Thanks for sharing your feedback. Your comments describe the Count On Me service our team is always striving to provide. We are thrilled you choose to return to our resort and recommend us to others as we consider this to be the highest of compliments. Thank you for your comments regarding maintenance and safety.
We value your business and appreciate the opportunity to welcome you as our guest.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 25, 2014

Our families have been skiing here for 6 years now and we loved it...usually stay 2 or 3 nights… it had become a tradition….but this year the resort changed hands and its all down hill from here. Check-in took over half an hour standing in a congested small room. The person that greeted us tried to sell us on a time share presentation. Arrived at about 6pm so we wanted to head out for dinner but the safe in the room was locked… I called the front desk...they put me on hold for about 10 minutes...I called back and the person did the same thing...only waited 5 min this time da! had coffee, but no filters in the room so had to call again for coffee filters in the morning…could not wait to get on the hill, so I guess no coffee…next day no coffee …we asked for a late check out because you have to check out by 10 am, but sorry we were told, none available…the place did not seem that busy…our kids always swim before we head out…but this time we were told we could not even use the pool after 10 am…
We would normally let them swim for an hour and head out from the pool area…but sorry…new management we were told.
Sometimes new management can improve things but not here…there goes a nice tradition...anybody know of some well run resort in the area? Preferably not a time share.

Room Tip: walk out is the best thing this place offers otherwise find another place
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  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, February 27, 2014
Dear Rob K,
We appreciate you taking the time to leave a review. We are sorry to hear you experienced some difficulties regarding your check-in and check-out. As you pointed out our lobby space is small and we are working on solutions to reduce the impact this has on guests during a busy weekend. We apologize for not providing coffee filters and we will certainly look into why this amenity and service request was not fulfilled.
Again, thank you for your feedback.
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

When we travelled to Carriage Hills Resort for 1 month, it was a fantastic holiday. The staff under the organizational skills of Lesley Janis, Activities Director, was the most phenominal experience.

The unit was a comfortable 2 bedroom/2 bathroom unit. Beds fantastic, everything you need, full kitchen and washer/dryer. My husband was snow shoeing most days, they run a great program. I attended aqua fit classes, meditation classes, craft classes. The staff was most considerate to drop off a couple of tables so that I could set up my sewing machine. Restaurants were close by, shopping close by, fun to drop into Horseshoe Valley ski hills to watch and enjoy a Beaver Tail. Again we cannot say enough about the staff at Carriage Hills, and we cannot wait to go back.

Room Tip: Every unit is home.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, February 27, 2014
Hello Hugs7,
It was kind of you to take the time to share comments about your recent stay with us. We value our Count On Me service expectations are we are pleased this contributed to your enjoyable stay. Thank you for including details about activities as this will surely assist future guests who are planning to visit.
Thank you for being our guest.
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowmanville, Canada
1 review
4 of 5 stars Reviewed February 21, 2014

recently stayed a couple of nights at the carriage hills resort while attending a wedding at Horseshoe resort and thoroughly enjoyed my stay. The accommodations were roomy and very comfortable. Though we dis'nt get a chance to ski there was still plenty to do. Ienjoy working out and they have a nice gym with large plate glass windows that over look the indoor/outdoor pool and hot tub. The staff was also very nice and extremely helpful. Would definitely recommend thi resort.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara W, Manager at Carriage Hills Resort, responded to this review, February 27, 2014
Dear Stu R
Thank you for taking the time to post a review and thank you for choosing to stay with us during such an important event. We are delighted to learn you enjoyed our recreation facilities. Thank you for your business and your recommendation. We look forward to your return.
Kind regards,
Tara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Carriage Hills Resort

Address: 90 Highland Drive | RR 1, Barrie, Ontario L0L 2L0, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Barrie
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Luxury Condo-Suites only 1 hour north of Toronto only minutes north of Barrie. Family vacations, golf & ski getaways, romantic retreats, excellent nightly rates and more! Oversized Studio suites (400 sq ft) with private balcony and kitchenette. 1- and 2-Bedroom suites (800-1200 sq ft) with fireplace, jetted tub, balcony, laundry. On site pool, hot tub, kids pool, fitness room and activities program 7 days a week. ... more   less 
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Also Known As:
Carriage Hills Hotel Barrie
Carriage Hills Barrie
Carriage Hills Resort Barrie, Ontario

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