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“Look for options......” 1 of 5 stars
Review of Monte Carlo Inn - Barrie Suites

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Monte Carlo Inn - Barrie Suites
3.0 of 5 Hotel   |   81 Hart Drive, Barrie, Ontario L4N 5M3, Canada   |  
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Ranked #9 of 18 Hotels in Barrie
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Look for options......”
1 of 5 stars Reviewed August 3, 2014

Look for other options. Cocky front staff, elevator didn't work (staying on the 4th floor), stayed in the Romeo and Juliet suite - only room left in entire area) - 2 windows with no curtains so lots of light from the sun or from the floodlights at night / tv on the same wall as sofa / 1remote for 2 tv's( for 4 people this is strange) / sofa bed virtually no mattress. They don't just take a credit card authorization, they actually charge an extra $200 on your credit card. Nice sign in the bathroom that they check daily and will charge for damages.
No apologies or assistance relating to the lack of elevator.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Monte Carlo Inn - Barrie Suites, responded to this review, August 25, 2014
Thank you for taking the time to review our hotel. We would like to sincerely apologize for the elevator repairs that were taking place during the time of your stay. Unfortunately it happened during one of the busiest times on the busiest weekend and we were unable to provide guests with the help that we had hoped due to the lack of notice.
Our hotel does indeed take a pre-authorization rather than a charge upon check in. Though the amount is held on your card, we do not fully receive the amount prior to check out, when the credit card is then charged. We apologize if there was any confusion regarding this and we will ensure our from desk staff are able to better explain this procedure to guests.
Thank you once again for taking the time to let us know of your experiences at our hotel and we do hope you can afford us the opportunity to serve you again in the future.
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182 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Timmins
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

Don't let the fact that it's so close to the highway deter, we stayed with our young children and did not hear the cars even once. The hotel is well kept and very clean. I was quite surprised as their rates aren't all that pricy and you would think the quality would suffer. I will definitely stay again.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you very much for your recent stay and providing feedback.

I am very pleased that you found our staff friendly and the hotel very clean.

It gives us great pleasure to know that you would return again and recommend our hotel, we look forward to seeing you again!
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Barrie, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 26, 2014

Had a wonderful honeymoon at this hotel, it was very clean and the staff very friendly, had to stay close to home as we had a young daughter and I was pregnant. We had a two floor suite that was breathtaking and very clean. We were even treated to chocolate covered strawberry's and wine on our first night. Would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you very much for your recent stay and feedback.

I am very pleased that you found our hotel to be a great place to stay, and glad you enjoyed the wine and strawberries in our Romoe and Juliet Suite.

We are very pleased to know that you would stay here again, and look forward to welcoming you!
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Penetanguishene, Canada
1 review
5 of 5 stars Reviewed July 25, 2014

Our Son was beeing married and we visted a few hotels in Barrie to see if we could pre book some rooms for the out of town guests so that we could also have a visit with them. Monte Carlo Inn was more than accomodating blocking off a rooms at a special price and notifiying us when the final date was coming close etc . Rooms were great kids enjoyed the pool as did some of the adults although a little small. They have a great restaurant for dining and breakfast was good. They are very welcoming and helpful. all the guests really enjoyed the stay.. Rooms were well equiped very clean and well temperature controlled to your liking
Thanks it made the wedding that much better

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you for your recent stay and providing your feedback.

I am pleased to learn that you found our staff accommodating, welcoming and helpful. I will be sure to pass along your comments to all of our staff.

Thank you for visiting, and we look forward to welcoming you again!
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Ontario
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed at this hotel last night while in Barrie. Booked it on Expedia for 111.00 tax in. Greeted at front desk in a more business manner then friendly one. Didn't bother to ask if first time here which it was. Breakfast required a trip back to the front desk in the morning for vouchers. Room was advertised as a suite. Small compared to other hotels for similar money. Room was clean as was bathroom. A little noisy early am on first floor. Overall a reasonable place to stay for one night. Internet was only fair to poor connection. Breakfast was meger at best. No hot food unless you paid an additional 4.99 for bacon and eggs. Overall would not stay here again with the Best western and others nearby for similar money.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you for your recent visit and providing your feedback.

I am glad that you found you room to be clean.

I am sorry that you did not find out staff as friendly as they could have been. It is our goal that all of our guests recieve the highest level possible of hospitality and comfort during thier stay and it concerns me greatly when this does not happen. I will be sure to review your comments with our staff in an effort to improve to better meet the needs of our guests.

Thank you for providing your feedback, I do hope we can welcome you again.
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Orangeville, Canada
1 review
4 of 5 stars Reviewed July 18, 2014

My husband and I recently stayed at the Monte Carlo Inn - Barrie Suits and was blown away. We stayed in the Romeo and Juliet Suit and couldn't have been more happy and impressed! Our room was very clean, the salt water pool was decent, on the small side. The complimentary breakfast was okay, wish there was more then cereals, muffins, and breads, pastries,. Overall we both enjoyed our time there. Money well spend in our opinion.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you for your recent visit and providing feedback.

I am thrilled to learn that you enjoyed your time in our Romoe and Juliet Suite!

We look forward to being able to welcome you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angus, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014 via mobile

We came to stay at the Monte Carlo Inn under different circumstances than most. Our home was damaged in the recent Tornado in Angus. We are not allowed to stay in our home due to structural issues. After staying a week at my parents home we decided it was time to find a more private space. Upon our arrival us being exhausted and battle torn we were greeted by Cassandra, with a warm welcome smile. She informed us that we had been upgraded free of charge. I will say that with tears in my eyes I was never so amazed by kindness as I was at that momment. For two nights we were able to gather ourselves together and be ready to face the days ahead. The home away from home saying is so true when you stay here. All the staff are incredible, the rooms are clean and the beds are like sleeping on clouds!
We are still here and although I can't wait to go home, I will miss our time at The Monte Carlo Inn. Thank you to all the staff and Management, from the Beauchamps.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte Carlo Inn M, Manager at Monte Carlo Inn - Barrie Suites, responded to this review, July 30, 2014
Thank you for your recent stay, and providing feedack.

While we certainly appreciate your business, we are sorry for the circumstances that brought you to us. The tornado in Angus was very devestating, and we certainly hope you are home now, or very soon.

I am pleased that you found our rooms so clean and the beds comfortable with kind and friendly staff! We certainly work hard at being a Home Away From Home!

Thanks again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Inn - Barrie Suites

Address: 81 Hart Drive, Barrie, Ontario L4N 5M3, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Barrie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monte Carlo Inn - Barrie Suites 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Monte Carlo Inn - Barrie Hotel Barrie
Monte Carlo Inn - Barrie Suites Ontario

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