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“Surprising” 4 of 5 stars
Review of BEST WESTERN PLUS Chocolate Lake Hotel

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BEST WESTERN PLUS Chocolate Lake Hotel
3.0 of 5 Hotel   |   20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada   |  
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Ranked #8 of 29 Hotels in Halifax
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
152 helpful votes 152 helpful votes
“Surprising”
4 of 5 stars Reviewed February 25, 2014

Honestly, I always thought the best western hotels were just for the "travelling on a budget" type and only stayed in their hotels while in high school on sports trips.

This hotel is located within walking distance of the building I meet at while on business in Halifax so when my regular hotels were booked I took a chance, expecting very little. What a surprise.

Honestly, I have stayed in all the "high end" hotels in the icy and they all have one thing in common...they're pricey. This hotel is just as nice, has equal or better service and is a fraction of the cost.

This will be my hotel of choice from this point forward.

Stayed February 2014, traveled on business
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Hi Jamie M and thank you for sharing your experience. As someone who used to work at one of those "high end" city hotels, I couldn't agree with you more! We have it all at Chocolate Lake, for much less.
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634 reviews from our community

Traveler rating
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    49
    12
    14
See reviews for
212
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Lund, Canada
Top Contributor
54 reviews 54 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2014

Located on a pretty lake in a residential area, there is a "tower" and a main section. We stayed five nights and the first night we could hear a child yelling in the next room for a brief time. Otherwise, the hotel was quiet - no traffic or industrial noise.

The room was clean but the bathroom had old splatter marks on some of the walls, although the fixtures, etc, were clean.

We were able to open the bedroom window for fresh air.

The food and service in the restaurant was excellent. The complimentary breakfast was standard.

The staff are very friendly and helpful. We really liked Coco, the chocolate lab that greets guests and happily tolerates pats and hugs.

Room Tip: Request a room facing the lake.
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Hello Ann S and thank you for letting us know about the splatters. We are on it!
Glad you enjoyed Cocoa, she definitely loves her hugs.
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oakville ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

Recently picked Chocolate lake Best Western to try out as Halifax hotel. It was excellent, our room was very clean with new furniture and comfy beds, and large in size, a nice look out over the lake and halifax itself. Pool was clean and warm as was the hottub. Enjoyed the breakfast in a large bright dining room. I would definitely go back here to stay again. Value was very good.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Thank You Heather F, we love to hear such positive feedback and we can’t wait to welcome you back.
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Edson, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2014

Great place to stay. Close to shopping and the historical city of Halifax. Good pet friendly hotel, has dog greeter at desk. Most of the staff were very helpful. Great view of the lake. Have stayed there on other occasions. One fault I love waffles and they have no waffle maker in breakfast room.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Hello Wally S and I am waffly sorry that we didn't have your favorite breakfast treat. We will see what we can do about this in the future. Thanks for sharing :-)
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Halifax, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed for a leisure vacation, which was really our honeymoon. We traveled by train to and from Moncton, NB. We had a wonderful time and the staff were very friendly and knowledgeable. They helped us with details as to tour the city by bus, and where to go for the best experiences and so much more! The hotel was very clean and our room was very comfortable! The pool and hot tub were very well maintained. I have absolutely no complaints at all!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Congratulations Irene S on your recent nuptial. So glad we helped make your honeymoon a memorable one. Thank you for taking the time to share your experience.
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Nova Scotia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2014

I have stayed with my children at this hotel a few times, and have always been very happy. Rooms are very clean and comfortable, and staff are always friendly. The salt water pool is great; you don't smell like chlorine afterwards! Breakfast buffet with real dishes instead of disposable ones was appreciated, as I always cringe at the waste that is produced at other establishments. Location is fine for us; a few minutes by car to shopping and downtown attractions. Online discounts can be found for this hotel. I have successfully booked here for under $100 through friendsandfamilyhotels.com and expedia. The only reason I have rated this "very good" and not "excellent" is because the "games room" appears to be nothing more than a room with some computers in it? My kids were a little disappointed. Otherwise, we have been more than satisfied. Overall, great rates, great value, excellent stay! We will return.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Hello ExplorerAmy and thank you for your nice words. Good news-we have a new coin operated Arcade Game in our games room with more on to come. The kids will be happier on their next visit, I promise!
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Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 29, 2014

If you're visiting Halifax, I highly recommend this little hotel on the little Chocolate Lake. Say hi to Cocoa Bean, the hotel's chocolate Lab. a great little property. We really enjoyed our stay. An excellent wedding locale as well.

Room Tip: overlooking the lake
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, March 26, 2014
Hi Carolyne909, I am so glad you enjoyed your stay, and I hope you don't mind, but we may have to steal that tag line! Ambassadog-love it.
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Additional Information about BEST WESTERN PLUS Chocolate Lake Hotel

Address: 20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Regional Municipality > Halifax
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Halifax
#5 Business Hotel in Halifax
#6 Romantic Hotel in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Chocolate Lake Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 
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Also Known As:
Best Western Halifax
Halifax Best Western
BEST WESTERN PLUS Chocolate Lake Hotel Halifax, Nova Scotia

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