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“Would stay again” 4 of 5 stars
Review of Four Points by Sheraton Halifax

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Four Points by Sheraton Halifax
3.5 of 5 Hotel   |   1496 Hollis Street, Halifax, Nova Scotia B3J 3Z1, Canada (Downtown Halifax)   |  
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Ranked #22 of 29 Hotels in Halifax
Murray Harbour, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Would stay again”
4 of 5 stars Reviewed November 1, 2013

I spent the week of October 28/13 at this hotel and enjoyed it. Friendly staff, quiet, conveniently located downtown and it was attached to the Maritime Centre where my course was taking place. Bed was very comfortable and I had the option each night of either housekeeping or a $5 coupon for the Niche restaurant. Wifi is free but make sure you ask for a room with a strong signal. I called the front desk to ask about the problems with the wifi and they offered me another room closer to the signal. I would definitely stay at this hotel again.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, November 4, 2013
Hi Tanya_2011_04

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.
It was great to hear you enjoyed your time with is in Halifax and that we were able to correct the issues with the wifi.

We look forward to having you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
    120
    194
    90
    23
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 27, 2013

I stayed at the Four Points in Halifax for almost a week in the middle of October. The staff were friendly, but didn't explain some key details that I thought could have made my stay better.

For example, if you decline room service, you get a $5 voucher for every night that you decline. But they don't really explain what/where you can use it. You have to place this placard on your door before 2AM to say you decline, but I don't know if you're declining for the same day or the next day, because I only received room service once in my 5 night stay.

Secondly, the elevators in this hotel are the slowest elevators I have ever encountered in any building, anywhere. No word of exaggeration. I can't tell you how much time I spent waiting for the elevators to show up, and I was never the only person waiting, no matter what time it was.

That being said, the room was nice and the bed was very comfortable, and I liked the fact that the hotel was central to a lot of things in downtown Halifax. As long as you're not in a rush to get anywhere, and you're fine with a laid back atmosphere, you shouldn't have any reservations about staying here.

Room Tip: If you can upgrade to a king bed/suite, I'd highly recommend it.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, January 16, 2014
Hi Javanoid,
We appreciate our guest’s feedback and use it to better serve our guest’s; I have forwarded your concerns to the appropriate department managers. We will use your comments to help coach our staff to better explain the hotel programs so guests can better take advantage of all we have to offer.
It was great to hear you enjoyed your guest rooms and our Four Comfort Beds. We hope to have a chance to welcome you back to Halifax again soon.
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lizza13
Top Contributor
104 reviews 104 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed October 20, 2013

I very much enjoyed my stay. We asked for a quiet room and it was delivered! Beds were very comfy, room was clean. There could be a full length mirror outside the bathroom; it would be more convenient. We had a coffee maker, TV, complimentary water, mini fridge, normal amount of towels and facecloths. I would really prefer a different kind of soap. I found it too flowery.

The front desk were excellent! We only stayed for one night, so cannot say for housekeeping for two night stay.

Now, my friends stayed in another room for two nights. It was a bit loud from their room. You could heard people on the streets all night. Their room was clean, but, their coffee and facecloths were not replenished after the first night. They were disappointed about this.

If you want a late check out, it is available, however, it's only until 1PM without extra charges...and it's a big demand, so best to ask early for the late check out as needed. They do have options for luggage check.

There is a restaurant here, but we opted not to go. We found it WAY too expensive!

Room Tip: The elevators are very busy in the morning, so if you want to come and go quickly, ask for a 2nd flo...
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

Found the staff to be very helpful and approachable. The room was clean - no complaints. The hotel was very handy to the waterfront. I would easily stay here again. Word of advice - they advertise a neighbouring restaurant (The Niche) for breakfast, but ask about other places as it took twenty minutes to get my breakfast, and the place only had two other customers.

Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 15, 2013

We were very disappointment in this hotel. There are no mirrors in the room (other than the bathroom mirror) to check your appearance before you walk out the door. There is no tea kettle to make a cup of tea in the room. There is complimentary tea and coffee in the lobby in the morning until 11:00. That was appreciated. The housekeeping was dreadful. Our pillows were not even fluffed up when the room was serviced. Our head imprints were still in the bottom pillows when we returned to our rooms. We had 2 towels only in our bathroom. Once we had to call for towels because after servicing our room they didn't replace any towels. The duvet was fluffed over the bed and that was the extent of making the bed. Shoddy work by the housekeeping staff. Also it was not very presentable to find the housekeeping card directly across from the elevator for a couple of hours at a time. There are numerous hotels in Halifax, plenty in the close vicinity we won't stay here again. The desk staff was friendly and helpful.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, October 17, 2013
Hi KTP57,

We appreciate our guest’s feedback and use it to better serve our guest’s; I have forwarded your concerns to the appropriate department managers so they may coach their staff. We are very proud of our team here at the hotel, so it was disappointing to read that you experienced otherwise.
We hope you will consider us again for any future travel to Halifax so that we may show you what the Four Points really has to offer.
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Minnetonka, Minnesota
1 review
5 of 5 stars Reviewed October 14, 2013

Our group form Minnesota traveled to Halifax recently and enjoyed yet another great stay at the Four Points. Great rooms and front desk help. Also conveniently located to the harbor as well as the some great bars and restaurants.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, October 17, 2013
Hi John D

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.
It was great to hear you enjoyed your time with is in Halifax once again and we look forward to 10th annual next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
161 reviews 161 reviews
49 hotel reviews
Reviews in 56 cities Reviews in 56 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 12, 2013

Just staying here one night and found the place to be clean and comfortable. They've just reconfigured some of the rooms I think and it's a bit odd when you walk in but does manage to provide a "bedroom" and an "office" type room which is handy if there are 2 of you and one wants to sleep while the other works.
The desk staff was helpful. We had drinks at the Niche, a restaurant that is part of the hotel. It was a little tricky finding it but no problems after that.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, October 17, 2013
Hi CalidorniaNana,

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture. We are very proud of our team here at the Four Points and we all look forward to welcoming you back to Halifax.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Halifax

Address: 1496 Hollis Street, Halifax, Nova Scotia B3J 3Z1, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Halifax > Downtown Halifax , South End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 29 Hotels in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Halifax 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
The Four Points by Sheraton Halifax is near the Nova Scotia Sports Hall of Fame, offers over 12,000 sq ft of event space, and offers award winning catering services. ... more   less 
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Also Known As:
4 Points By Sheraton Halifax
Four Points By Sheraton Halifax Hotel Halifax
Sheraton Halifax
Four Points Halifax
Halifax Sheraton
Halifax Four Points
Four Points By Sheraton Halifax Nova Scotia

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