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“Business Trip” 1 of 5 stars
Review of Four Points by Sheraton Halifax

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Four Points by Sheraton Halifax
3.5 of 5 Hotel   |   1496 Hollis Street, Halifax, Nova Scotia B3J 3Z1, Canada (South End)   |  
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Ranked #23 of 29 hotels in Halifax
Farnborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Business Trip”
1 of 5 stars Reviewed September 15, 2013

I have had the pleasure in staying in hotels in Kiev, Donestk, Moscow, St Petersberg, Baku, Florida to name but a few but can honestly day that this is by fay the worst. The room was basic and although they did provide the ability to make a hot drink this was only helpful if you liked coffee. The shower went from luke warm to scalding without any warning, the TV either didnt work or came on when it wanted.
I am still not sure I ever found the restaurant although looking at the prices charged I am not sure this was a bad thing.
I did ask the front desk for a place I could eat that wouldn't break the bank, they kindly directed me to a local place which looked nice but then wanted to charge me $8 for a beer, over double what I would pay at home.
I had been told before I went To Canada that I would be in for a real treat, well that may be the case but not id you stay at this hotel.

Room Tip: Book another hotel
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, October 17, 2013
Hi KevinNorth,

We appreciate our guest’s feedback and use it to better serve our guest’s; I have forwarded your concerns to the appropriate department managers so they may coach their staff. We are very proud of our team here at the hotel, so it was disappointing to read that you experienced otherwise.
We hope you will consider us again for any future travel to Halifax so that we may show you what the Four Points really has to offer.
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 people have reviewed this hotel

Traveler rating
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    155
    70
    17
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
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English first
Minneapolis, MN
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 14, 2013

Convenient to waterfront, restaurants and other points of interest. Hotel was nice, clean, service good. Requirement for 200 characters is ridiculous. It's a chain hotel. What more do you need to know about it.Requirement for 200 characters is ridiculous. It's a chain hotel. What more do you need to know about it.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 3, 2013

The hotel, although going through some upgrades the hotel was well keep and very friendly. The rooms were clean and maintained. The staff were excellent and very accommodating and had information on the NS vineyards, local restaurants.

The Family enjoyed its stay.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, September 27, 2013
Hi GEMB42,

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.
We are very proud of our team here at the Four Points and we all look forward to welcoming you back to Halifax
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Toronto, Canada
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 1, 2013

A basic room. Clean. The windows don't open, so even given the fresh sea air outside we were forced to use the too-loud fan for air in our room. The bed was soft and cozy. The hall carpets are in need of a cleaning. Overall, the place is ok, but there is no charm nor warmth.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, September 27, 2013
Hi Jennifer C

Thank you for sharing your feedback on your recent stay with us.

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.

The air exchange for the building provides fresh filtered air to both our guest rooms and hallways. We apologize for the interruption with the sound and believe this may be due to a damaged filter in that particular room. Our maintenance team works diligently to maintain these filters to minimize noise in the rooms.
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Thornhill, Ontario
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 1, 2013

The location is within walking distance to the water front / harbour and there are a lot of seafood restaurants. One good place for burgers is 'Darrells' which is on Fenwick and Queen and about 20 mins walk from hotel. There is a Sobey right next to Darrells if you need some groceries and fruits.

The room is nice and clean with LED TV but without HD. WiFi speed is acceptable.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, September 27, 2013
Hi Visitor_Thornhill

We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.

It was great to hear you enjoyed your time with is in Halifax and we look forward to welcoming you back to our wonderful city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Champaign, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 31, 2013

Easy to get to, easy check-in, easy to walk around downtown, Cabin Coffee is just across the street, free beer token upon arrival, friendly staff, room was clean and spacious... what more do you need to enjoy Halifax?

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jodysampsonRDM, Guest Relations Manager at Four Points by Sheraton Halifax, responded to this review, September 2, 2013
We have just completed renovations to our guest rooms including, new beds, flooring, wall coverings, window coverings, updated washrooms, and new furniture.
It was great to hear you enjoyed your time with is in Halifax and took part in our Friends of Four Points program which offers our weekday guest's a chance to try our local beer with a buy one get one free offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 28, 2013

Stayed one night having already been with friends in Halifax. It's a great location and staff were helpful and friendly - at reception, in housekeeping, and in the bar/restaurant. Gave us a very early check-in without us having to request it, and the room at the front was very well equipped and spacious. Even with open windows, it was pretty quiet although clearly in the morning there is some road traffic. Watched with great amusement a vehicle being efficiently ticketed and towed! Didn't eat in the restaurant, but visited the bar and sat in the pleasant, if busy, outdoor area. The location is perfect for strolling along the waterfront and also very handy for the lovely Victorian Public Garden.

Room Tip: Front rooms on the higher level have a great view
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Four Points by Sheraton Halifax

Address: 1496 Hollis Street, Halifax, Nova Scotia B3J 3Z1, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Regional Municipality > Halifax > South End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 29 hotels in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Halifax 3.5*
Official Description (provided by the hotel):
The Four Points by Sheraton Halifax is near the Nova Scotia Sports Hall of Fame, offers over 12,000 sq ft of event space, and offers award winning catering services. ... more   less 
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Also Known As:
4 Points By Sheraton Halifax
Four Points By Sheraton Halifax Hotel Halifax
Sheraton Halifax
Four Points Halifax
Halifax Sheraton
Halifax Four Points
Four Points By Sheraton Halifax Nova Scotia

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