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“Great Start for Our Cross Canada Train Journey” 5 of 5 stars
Review of The Westin Nova Scotian

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The Westin Nova Scotian
4.0 of 5 Hotel   |   1181 Hollis Street, Halifax, Nova Scotia B3H 2P6, Canada   |  
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Hotel amenities
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Complimentary Breakfast
Ranked #17 of 29 hotels in Halifax
Kelowna, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great Start for Our Cross Canada Train Journey”
5 of 5 stars Reviewed November 1, 2012

Despite several negative reviews,we booked this hotel because it was built by the Canadian National Railway in 1928 and it provided a befitting starting point for our cross Canada rail journey. The hotel is attached to the VIA Rail station and has an indoor corridor that connets directly to the VIA Rail check in. The inter city bus terminal is located outside the station.

This hotel is a pleasant 20 minute walk on the waterfront boardwalk from the popular restaurants and tourist shops. It is across the street from the Seaport Farmers Market and historic Pier 21, where the Canadian Museum of Immigration (CMI) is located. (Both of these attractions are well worth a visit). There is a large grocery store adjacent to the train station. A good wine and liquor shop is within a couple of blocks at Bishop's Landing and Murphy's Lobster shop is just 3 blocks more. All of these features made this hotel's location ideal for us. The hotel offers an "event rate" if booking is accessed from the Museum's website.

We booked a Harbour View King Bedroom. The room was pleasant and well appointed with minibar and coffee/tea sevice. Although wifi is not complementary, as SPG Gold card holders, we received wifi for no charge. Our room had a full view of Dartmouth, Georges Island the harbour, the Seaport Farmers' Market, and pier 21. The only shortcoming in the room (and common to most hotels), was that there was omly one arm chair in the room.

A glitch worth mentioning is that we had requested a transfer from the airport to the hotel and received an e-mail of confirmation. However, when we called the hotel's transfer provider, we found that there was no record of a pickup for us. The service provider did rectify this glitch but had we not called well before our arrival, we might have had to wait for a regular taxi.

Service and food at the hotel's Elements restaurant were indifferent at best. Both the seafood horsd'hoevre and main dishes ordered by my wife could have been cooked more simply to preserve flavour- in both cases, the sauce overwhelmed the seafood, and my vegetarian entre was emminently forgetable. We had breakfast on the day of departure. The overpriced buffet was so so and the service unattentive, such that we had to find the server to get more coffee and also ketchup and then again to ask for our bill.

There are great breakfast options at the Farmers' Market and we thoroughly enjoyed the experience at the specialized bakeries and eateries.

Bottom Line: The hotel is fine; don't eat there.

Room Tip: Choose a harbourview room on higher floors.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, November 5, 2012
Thank you for taking the time to write a review on your recent stay at the Westin Nova Scotian. We're pleased to hear you enjoyed our convenient location and views of from your Harbourview room. We're sorry to hear about your experience in the restaurant. We want to assure you that this is not a typical experience and would encourage you to try the restaurant again when you return.

We look forward to welcoming you back when you return to Halifax.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed October 31, 2012

The place isn't too bad, not 5 star but comfortable! My beef is pay parking even for hotel guests. Yet they have a huge parking lot in te back that is empty!

All the money payed for the average room they even charge $9 bucks a day for wifi. Fricking Tim Hortons even gives free wifi and it only costs $2 bucks for a coffee.

Since its payed parking for hotel guests and payed wifi I will never stay here again!!!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, November 2, 2012
Thank you for sharing your feedback with us. We apologize we did not meet your value expectations during your stay. We want to assure you that we do price shop the city regularly and we find our prices comparable to other downtown Halifax hotels.

Should you have any additional concerns, we suggest that you contact us to discuss these in further detail.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lower L'Ardoise, Canada
1 review
5 of 5 stars Reviewed October 31, 2012

We had an outstanding experience at this Hotel. The staff was super friendly and courteous. The room was spotlessly clean. I give this hotel the thumbs up. I will definitely stay there the next time I am in Halifax.

Room Tip: They are all good, vbut we had a spectacular view of the Harbour.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, November 2, 2012
We appreciate you taking the time to share you experience. We're pleased to hear that we met all your expectations and we hope we can welcome you back again soon.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

A few friends and I decided to stay in a Junior Suite on Friday night after a night out on the town - loacted in a fabulous spot, easy access to all of the clubs and downtown area. Suite was beautiful and clean, got our hair done at the Skyea Spa before going out and our Parking for the night was complilentary! The suite has a nice Jucuzzi tub that was put to good use in the morning for a relazing bath after a long night out. The Westin team was amazing! I highly recommend this property for a weekend for your and your friends!
Oh - and as always the heavenly bed - was well, heavenly!

Room Tip: all rooms seem to have great view in Halifax
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, November 2, 2012
Thank you for staying at the Westin Nova Scotian. We're pleased to hear you left the hotel feeling rejuvenated after a night away in our Junior Suite. We're happy you received such exceptional service from our hotel associates and the spa.

We look forward to welcoming you back again soon for another enjoyable evening away.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 31, 2012

Lovely old hotel attached to the Halifax via rail station. Within walking distance to the historic pier and where the cruise ships dock.
The rooms are large and we'll appointed. Nice restaurant on main lobby floor. Each room has the heavenly beds. Ceilings are high and windows smaller because it is a historic hotel. About a 10-15 walk to the Casino and the hub of the boardwalk. Still a convenient downtown location though. Large parking lot at the back of the hotel.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, November 2, 2012
Thank you for taking the time to write a review on your stay at the Westin Nova Scotian. Our heritage hotel is located in the beautiful Halifax Seaport District, steps away from the boardwalk and downtown. We're pleased to hear that you had such an enjoyable stay and we look forward to welcoming you back again.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Top Contributor
180 reviews 180 reviews
60 hotel reviews
Reviews in 69 cities Reviews in 69 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed October 28, 2012

I must admit i am used to snazzier, newer Westins. This one is old and re-done, still gracious. My room was not big but ceilings are high and furnishings new and attractive. Only one window but it opened. A/C controls good and not too noisy. The elevator noise was audible from my room around the corner from it, but I did not hear other noises, ie from above or hallway. I did not find the hallways creepy as some others did; to me they were large and pleasant. Newspapers supplied on the table by the elevators and a TV giving up-to-the-minute news. Elevators are very fast. Lighting in the rooms was not great, especially the desk area. Bathroom was smallish, given the age of the hotel, but they have tried to accommodate with furnishings and mirrors and lighting. Towels, toiletries all Westin standard. I ate in the bar upon arriving and the service was slow but my fish and chips were ample. Staff was obliging and chipper - I like them all. I did not have a car to park and did not use the pool but the business centre was free and convenient. Location is great...right down by the port facilities, boardwalk, restaurants, shops, and train station, and there is a Superstore right close by if that's necessary to you. I would stay again.

Room Tip: Ask about the elevator proximity. The hallways turn at right angles so it's kind of deceptive as...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, October 29, 2012
Thank you for taking the time to write a review on your recent stay at the Westin Nova Scotian. The Nova Scotian is one of the original railway hotels and is over 80 years old. We take pride in our history and our friendly service, and we're happy to hear that you had an enjoyable stay at our heritage hotel.

We look forward to welcoming you back again when you return to Halifax.

Until then,
Guido Kerpel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Paul, Minnesota
Top Contributor
96 reviews 96 reviews
40 hotel reviews
Reviews in 56 cities Reviews in 56 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 25, 2012

The room we had was just okay. Nothing special. I didn't feel that it was up to Westin standards. Windows were small but did open which was nice. The halls and rooms feel a little creepy. We didn't realize we had a room right by the elevator until we were trying to sleep. Heard the elevator go up and down all night. Parking was unnecessarily expensive. We did like that the Garrison Brewery was right behind the building and that the waterfront walk was only a block away. The staff were friendly and changed money for us. The bartender was a gem. He has been there for 50 years through all kinds of management/company changes. The bar is named after him. We enjoyed our visit with him the most.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshleyNCH, General Manager at The Westin Nova Scotian, responded to this review, October 26, 2012
Thank you for taking the time to write a review on your stay at The Westin Nova Scotian. We're pleased to hear that you enjoyed our convenient location and your experience at Roy's Lounge. Roy Clorey is an integral part of our hotel team and has deep roots with the history of the Nova Scotian. We are honoured to have such a remarkable individual working for our hotel who creates lasting memories for our guests. We will share you comments with him.

Our apologies for the noise concerns during your stay. Should you wish to discuss these further, please contact our Front Office Manager.

We hope to welcome you back again.

Until then,
Guido Kerpel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Westin Nova Scotian

Address: 1181 Hollis Street, Halifax, Nova Scotia B3H 2P6, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Regional Municipality > Halifax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Halifax
#4 Spa Hotel in Halifax
#11 Romantic Hotel in Halifax
#13 Family Hotel in Halifax
#15 Business Hotel in Halifax
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Nova Scotian 4*
Official Description (provided by the hotel):
The Westin Nova Scotian, is located near Halifax Harbour. Steps from world-class shopping and dining opportunities, we are the ideal place to savor the sights and sounds of this beautiful city. ... more   less 
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Also Known As:
The Westin Nova Scotian Hotel Halifax
Westin Hotel Halifax
Westin Nova Scotian
Westin Halifax
Halifax Westin
The Westin Nova Scotian Halifax, Nova Scotia

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