The front desk staff were professional, friendly and efficient. We were early arriving and though our room wasn't ready because they had had a full house the night before, the young girl at the front desk went to find housekeeping to find out how soon they would have a room for us. It turns out that it wasn't a terribly long wait so we went to the nearby street market and checked out the local goods and crafts. Upon our return to the hotel, our room was ready and we were checked in right away. The staff were also very helpful to people wanting to find their way to different points of interest and they provided simple maps and directions. They all seemed very happy to help.
Our room was a generous size for myself and my 2 (nearly) teens with plenty of room to move around. The furnishings: two queen beds, a small fridge and a microwave, a desk and chair, T.V. stand with a flat screen T.V., a stuffed chair, a night stand between the beds with an alarm clock and lots of lamps and overhead lighting. The balcony had two chairs which was perfect for morning coffee with the free daily newspaper. The bathroom was well-appointed and though the shower pressure could stand to be a bit stronger, we did have plenty of hot water regardless of what time we bathed or showered. (The problems with the hot water that I've read in other reviews must be resolved now).
The decor could possibly use some updating but the carpets were all clean and didn't have that "walked on by thousands before me" look to them. Regardless, we were in Nova Scotia for pleasure so the hotel was really just a place to sleep. The few minor blemishes in the paint do not distract from the fact that this is a great place to stay.
The continental breakfast is nothing spectacular but it is ample and sufficient. Cold cereal (possibly oatmeal too), bagels, muffins, premade waffles for the toaster, tea biscuits, bread, the usual breakfast condiments (jam, peanut butter, syrup...), fresh fruit, yogurt, coffee, tea, juice and hot chocolate. It's more than enough to keep one going until lunch time.
The beds were really comfortable, the bedding was clean, the air conditioning worked well (which was good because it was very hot and humid while we were there). Most importantly, it was quiet. There was an Italian racing team there at the same time that we were there. In the hallway and the elevator, they were a fairly loud crew. From our room, we couldn't hear them and we were right across from the elevator! Also to note was that there was some serious road construction happening directly in front of the hotel. Our room was on the side (not the front) of the hotel closest to the construction and unlesss the balcony door was open, we couldn't hear a thing.
The location of the hotel was ideal. A 5 minute walk to the Halifax-Dartmouth pedestrian ferry, a short drive to the MacDonald bridge with a shopping plaza just before the bridge, several coffee shops and a convenience store within walking distance, a post office across the street. Major restaurants can be found on the Halifax harbour (tip: check the ferry return times so as not to get stranded!).
The one negative thing that I have to mention is the parking. The hotel charges extra for both the underground parking and for parking in the not quite adjacent lot. If you can find parking on the street, it's free overnight but you have to start feeding coins into the meter fairly early in the morning (except on weekends, then it's free parking all day).
All in all, we were very impressed with this hotel and our stay was very pleasant. We would absolutely stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.