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“Great Hotel” 5 of 5 stars
Review of BEST WESTERN PLUS Dartmouth Hotel & Suites

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BEST WESTERN PLUS Dartmouth Hotel & Suites
3.0 of 5 Hotel   |   15 Spectacle Lake Drive, Dartmouth, Nova Scotia B3B 1X7, Canada   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 12 Hotels in Dartmouth
Certificate of Excellence 2014
Kitchener, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Great Hotel”
5 of 5 stars Reviewed March 29, 2014

I used to stay at this Best Western one week a month for over to years. Almost all the staff were fantastic and knew me by name. When I checked in the staff would go out of their way to make sure I had the room I preferred and would always take the time for a quick chat which is nice when you're traveling on business and are away from home more than a quarter of the year. I had room service from the restaurant many, many times and the food was always great. The breakfast that's included in the morning is one of the best hotel free breakfasts that I've had. I did have one negative experience at this hotel due to the handling of an issue one night when the lock on my door broke; the staff member handling the issue did so in a manner that was not up to the great service I had come to know and expect from this hotel. I personally decided to switch to another hotel in the area subsequent to having that issue but I know that the issue I had was not indicative of the overall great service and value this hotel provides.

Room Tip: The king suite is perfect for family travel. We loved that the room had a separate bedroom with a d...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, April 8, 2014
Good Day 3stew_and_van,

Thank you for your great review. I am disappointed to hear that the incident you described has prevented you from returning. I have done some investigating and have spoken with the employee involved.I assure you that the matter has been addressed properly and proper training with the individual has been completed. This type of incident will not happen again.
Thank you for bringing this to our attention and we hope you come back to see us again soon.

Ron
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328 reviews from our community

Traveler rating
    208
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Shediac River, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

this hotel is the best I have stayed in, was disappointed back early March when they were sold out for the date I was coming to Dartmouth... the beds are very comfortable, lots of pillows and rooms are always clean... room service is very fast to bringing food to the room... love this hotel !!!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, April 8, 2014
Good Day Laurie,

Thank you for the great review. We do fill up quickly at our location for a variety of reasons. We like to think it is because we are so good at what we do. With Free Parking, Free Internet and a Free Hot Buffet Breakfast, we have become very popular in the area.

We appreciate your loyalty to our hotel and we look forward to your return.

Ron
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Westville, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

Everything was excellent, clean rooms, easy check-in. reasonable rates, hot breakfast, exercise room amenities looked modern and up to date although I didn't use! Location is excellent as well, central to a couple of different shopping areas.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, April 8, 2014
Good Day John,

We are please that you enjoyed our hotel and it's many amenities.

We look forward to your return.

Ron
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Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

I totally enjoyed my stay at this hotel. A big thank you to all the staff who were friendly & helpful at each touch. Good breakfast and after work, nice cookies at the desk to greet you. Nice pool, good gym and warm restaurant with nice food.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, March 19, 2014
Good Day Janet S,

Thank you on behalf of all the staff for your compliments. It's a pleasure to hear we achieved our goal of ensuring our guests feel welcome and right at home. We look forward to seeing you again.

Thank you,

Charlene
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Dartmouth, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

This is a fantastic hotel with excellent service and an in-hotel restaurant and bar that exceeds expectation. The menu is that of a fine restaurant, the food is incredible and the prices are very good. Also an incredible wine collection and a good selection of bottled and draught beers. A great location for anyone with a Gluten allergy or sensitivity. The staff and chef are very diligent and know the menu well. Very close to the highway and only minutes from Dartmouth Crossing.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, March 17, 2014
Good Day Dale S,

Thank you for recognizing the qualities that make our hotel stand above the rest. It's also a pleasure to hear that you were able to take advantage of our location. We will definitely pass along your glowing compliments to our Chef from our restaurant Trendz.

Thank you again,

Charlene
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Lunenburg, Canada
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 2, 2014

My husband and I stayed at this hotel February 22. It was a night out to unwind and relax. We found this hotel staff very accommodating and friendly. The room was great with a king size bed and the buffet breakfast in the morning was great. I would recommend this hotel to others, a nice place to stay. Rates reasonable as well.

Room Tip: This hotel has a indoor pool . We stayed on the 4th floor and our room was very quiet.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, March 17, 2014
Good Day Ellen H,

Thank you for staying with us for your weekend getaway. It's wonderful to hear that we were able to accommodate all your needs, I hope you had the opportunity to try our restaurant Trendz as well. We hope we remain your first choice when considering another night out.

Thank you again,

Charlene
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

Love this hotel - Associates are very genuine. Family friendly. Great location and restaurant is top notch. Rooms are always clean and pool area is well kept. I travel often as does my husband and we always choose BW Plus Dartmouth.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, March 3, 2014
Good Day Lori,

thank you for spreading the word about our hotel. We are so pleased that you took the time to post this review. We are also pleased that you enjoyed the pool area. We are proud of our cleanliness. We have won 7 consecutive awards from Best Western International due to our exceptional scores in cleanliness during our inspections. The awards are hanging in the lobby.

Thank you again for your review and we look forward to seeing you again soon.

Ron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dartmouth Hotel & Suites

Address: 15 Spectacle Lake Drive, Dartmouth, Nova Scotia B3B 1X7, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dartmouth
#2 Business Hotel in Dartmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Dartmouth Hotel & Suites 3*
Number of rooms: 121
Official Description (provided by the hotel):
BEST WESTERN PLUS Dartmouth is the perfect place for business and leisure travelers coming to Halifax Regional Municipality. Situated in a private treed area, BEST WESTERN PLUS Dartmouth is an oasis within the Burnside Industrial Park and conveniently located next to Dartmouth Crossing, Atlantic Canada’s newest shopping destination.Just a short distance to bridges or a ferry that will take you to downtown Halifax, BEST WESTERN PLUS Dartmouth is where you can enjoy first class accommodations, with all the amenities, and competitively priced. Refresh yourself in our indoor pool, enjoy a fabulous seafood dinner and some imported or domestic wine at our popular Trendz Restaurant & Wine Bar. Relax in your room with over 60 HD channels. ... more   less 
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Also Known As:
BEST WESTERN PLUS Dartmouth Hotel & Suites Nova Scotia

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