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“Well located” 5 of 5 stars
Review of BEST WESTERN PLUS Dartmouth Hotel & Suites

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BEST WESTERN PLUS Dartmouth Hotel & Suites
3.0 of 5 Hotel   |   15 Spectacle Lake Drive, Dartmouth, Nova Scotia B3B 1X7, Canada   |  
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Ranked #1 of 12 Hotels in Dartmouth
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301 reviews from our community

Traveler rating
    196
    75
    21
    9
    0
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Moncton
1 review
5 of 5 stars Reviewed December 3, 2012

My husband and I recently stayed at the Best western Plus in dartmouth, Nova Scotia. This was not our first time, nor will it be the last. We always are very satisfied with the rooms, very clean and spacious, have never had any problems of any kind with the service, the staff, the privacy . Very good breakfast service which we greatly appreciate. Best quality for our money!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, December 4, 2012
Good Day Paul B,

Thank you for the great review. We are so happy to have you as one of opur regular guests. We are so glad you have been enjoying the Free Hot Buffet Breakfast and the many other amenitiues that we offer. To make sure that we are offering up to date amenities we have recently added HD channels to our Channel listing.
Thank you again for taking the time to review us and we look forward to seeing you nagain in the New Year.

Ron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 18, 2012

We found the staff to be very unfriendly and completely unconcerned with an issues that we had. The amount of noise was completely out of hand.... music blaring from an event downstairs, kids running though the hallway unattended, etc. When I called the front desk with my concerns, they couldn't have been any more unconcerned. Basically, the noise was something that I was just going to have to put up with. Breakfast was not great & far from hot! Then, I was told there was a charge on my room for drinks/food which I certainly did not eat/drink. Nobody even bothered to ask me if I enjoyed my stay... I will NEVER stay here again!

Room Tip: I would never recommend this hotel but if you are going to stay there, ask for a room that is far aw...
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, November 20, 2012
Good Day Laurena C

I am dissappointed to hear that your stay was less than expected. We indeed did have a lot of traffic through the hotel this weekend. I am so sorry that you felt that we were uncompassionate about your situation. I can assure you that we treat every guest with the upmost respect and do our best to resolve any issue if one is to arise during a stay.
I will be reviewing procedures with my staff to ensure that this does not happen again.
Thank you for your review.

Ron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericton, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 15, 2012

The room was clean and well-maintained. Pool was warm and area clean. Front desk was friendly when we checked in and out, however we ran out of towels and need more delivered before we went to bed as we were rising at 4 a.m. to head out of town. We waited and waited and when we called back to remind them, the person snapped, "we know you want extra towels, the guy is busy!" When he finally did arrive (getting us out of bed), he had brought extra pillows. Might be an isolated incident but certainly left an impression.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, November 16, 2012
Good Day coolestgrammie

Thank you for taking the time to review our hotel. Your recognition of the cleanliness of the hotel and pool area is appreciated.

I can assure you, as you mentioned, this is an isolated incident. Our staff are trained to uphold the highest standards in Guest Service. There are no excuses for this type of response to a simple request and I will be investigating.

Thank you again for your review and I hope to see you again in the near future.

Ron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nova Scotia
Top Contributor
184 reviews 184 reviews
70 hotel reviews
Reviews in 43 cities Reviews in 43 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed November 9, 2012

Very clean, rooms are spacious........the only down side, if you don't have a car it is a little to far to walk anywhere.

The front staff on check in were friendly and very helpful.

Rooms are decorated very modern and the bathroom is a good size and was spotless.

Great place to stay.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, November 16, 2012
Good Day jjejermaster

Thank you for the amazing review. This type of feedback is much appreciated.

We take a lot of pride in the #1 ranking on Tripadviser and work very hard to maintain it. We are costantly upgrading our hotel, for example we just added a full list of HD channels to our TV's. This along with the Free Hot Breakfast Buffet and Free Parking give all of our guests added value with every stay.

Thank you again for your review and we look forward to your next visit.

Ron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nova Scotia
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2012

I stay here on business quite frequently and find the hotel to be comfortable and conveniently located. It is fairly new so things are typically in good repair. I have always found the front desk staff to be very friendly when checking in. The restaurant staff has been a little hit and miss, sometimes really friendly, other times not so much. The hotel is conveniently located with Dartmouth Crossing just down the street, easy access to the bridge to Halifax or the highway to Micmac Mall. There are several restaurants nearby and lots of shopping. Rooms are clean and comfortable, i recommend the king size beds if one is available when booking.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review, November 16, 2012
Good Day DWhalen

Thank you for your review of the Best Western PLUS Dartmouth. We appreciate all our regular guests and we are so happy that you find the comforts that you do here.

Trendz Restaurant is one of the best in HRM and we are very proud of what they do to compliment our hotel. Constantly improving and constant upkeep does keep us busy. We just recently added a full compliment of HD channels to our TV listings. This along with many other value added amenities ensures an enjoyable stay.

Thank you again for your review and we look forward to seeing you again in the near future.

Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dartmouth Hotel & Suites

Address: 15 Spectacle Lake Drive, Dartmouth, Nova Scotia B3B 1X7, Canada
Phone Number:
Location: Canada > Nova Scotia > Halifax Regional Municipality > Dartmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Dartmouth
#1 Romantic Hotel in Dartmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Dartmouth Hotel & Suites 3*
Number of rooms: 121
Official Description (provided by the hotel):
BEST WESTERN PLUS Dartmouth is the perfect place for business and leisure travelers coming to Halifax Regional Municipality. Situated in a private treed area, BEST WESTERN PLUS Dartmouth is an oasis within the Burnside Industrial Park and conveniently located next to Dartmouth Crossing, Atlantic Canada’s newest shopping destination.Just a short distance to bridges or a ferry that will take you to downtown Halifax, BEST WESTERN PLUS Dartmouth is where you can enjoy first class accommodations, with all the amenities, and competitively priced. Refresh yourself in our indoor pool, enjoy a fabulous seafood dinner and some imported or domestic wine at our popular Trendz Restaurant & Wine Bar. Relax in your room with over 60 HD channels. ... more   less 
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Also Known As:
BEST WESTERN PLUS Dartmouth Hotel & Suites Nova Scotia

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