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“Reasonably so,” 3 of 5 stars
Review of Boston Pizza

Boston Pizza
5102 48th Street, Yellowknife, Northwest Territories X1A 1N6, Canada
(867) 920-2000
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Ranked #34 of 57 Restaurants in Yellowknife
Cuisines: Pizza
Dining options: Delivery, Late Night, Reservations
Restaurant details
Dining options: Delivery, Late Night, Reservations
Yellowknife, Canada
1 review
“Reasonably so,”
3 of 5 stars Reviewed December 15, 2010

To compliment on all the posts here, I dont disagree with any of the comments made, however after joinging the team and working here for a couple months you begin to understand the underlying issues of why BPS yellowknife is, the way it is.

First of all yellowknife like no other place in the world people just seem to do as they wish, employee's and clients alike, I'm originally from the east coast where we work hard for 11/hr so to start here and see cooks making almost twice that with little to no experience is very frustrating, I've spent the last 3 months of my life using everything I've learnt about dinner and restaurant service (in the kitchen) to properly prepare the staff for the level of business that this restaurant recieves,

As for the bad service, I've noticed the front end managers try just as hard to provide the guests with the best possible service, however managing and organising, 15 to 30 people at the same time in a high pressure enviroment is not the easiest task, (I encourage you to try) some of the employee's have never worked in the industry before, most are still in high school, for people like myself. 6 years in culinary arts and 2 years in culinary school, the front of house manager, graduate of nova scotia 07" tourism and hospitality management, we're overwhelmed with a challenge of trying to change the mind state of people rather then just teach employee's.

Also I would just like to add, Boston Pizza Yellowknife is the largest seat by seat restaurant in yellowknife, possibly the northwest terroritories, split by a wall, the restaurant and bar can both fill up at the same time, in which case it takes two experienced people to expedite and control, even organize the food and the employee's,
try to understand for a moment that at any given friday 140 plates leave the pass (the area in a restaurant designed for the service staff to pick up the ordered food and delivery it to the table, while the servers are running the food, the cooks keep cooking for thier other tables and putting up plates, while the hostess's seat more guests in thier section,

In closing what I guess I'm really saying is that as bad as you think it is and it may be there are a handful of good people behind the curtain trying to turn this around into something good,

To those people, hats off your against all odds trying your hardest.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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77 reviews from our community

Visitor rating
    6
    21
    34
    6
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Edmonton, Canada
Top Contributor
101 reviews 101 reviews
43 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
82 helpful votes 82 helpful votes
“Average!”
3 of 5 stars Reviewed August 9, 2010

One of the good things about Boston Pizza is that you know what to expect when you go inside. Average service and average food. This Boston Pizza, contrary to all of the negative reviews, is no different. Everything is more laid back in Yellowknife and that includes, unfortunately for some, service. This place can be very busy, especially in the evening hours. Prices are reasonable except for alcohol/fancy drinks which can be quite pricey and easily turn your reasonably priced meal into an expensive one.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yellowknife, Canada
1 review
3 helpful votes 3 helpful votes
“worst mistake of your life is to eat at boston pizza in yellowknife”
1 of 5 stars Reviewed July 29, 2010

the service is horrible I wouldn't allow my dog to eat their food. Management is as well terrible.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ingersoll, Canada
Top Contributor
52 reviews 52 reviews
43 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
“They should close the place.”
1 of 5 stars Reviewed February 22, 2010

You would think that Boston Pizza (being a restaurant chain) would have consistency, but stay clear of this place. Unlike every other Boston Pizza, the food was terrible. They couldn't get the simplest of orders correct. The kitchen bungled up every food order our party of 4 made. The wait staff, though courteous, was so embarrased that they stayed clear of our table which only made matters worse.

We visited the place twice thinking that we caught them on an off night, but sadly, bad food & service seems to be the norm.

The only good thing I can say of the place is that the bar is good. Drinks are reasonably priced and since the bar staff don't have to interact with the kitchen as often, it's a nice place to go for a drink and watch sports. But for the love of god, don't order any food or sit in the dining room.

    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
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Toronto
Top Contributor
50 reviews 50 reviews
41 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
“Wow the service here is the worst ever”
3 of 5 stars Reviewed November 17, 2009

If you have a few hours stop on by...
Your among frends at Boston Pizza.
The type of freinds that wont serve you in a timely fashion.

    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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