This was a great place. We went for two of our four nights and had a great time. They had staff to help you get the best pictures. Each group was assigned a guide and if you were inside and the aurora's were becoming active someone came and told you. We were there towards the end of the season so it wasn't as busy, I think they can have about 200 people there. Our guide Yuko was very friendly and helpful and spoke in English and Japanese to our group. I had contacted them a couple of months before our arrival by email to place our booking and received a response in English confirming our dates. They also asked if we needed to rent winter clothing. The teepees are cool but can get cold with people coming and going, to really get warm go to the dining hall. They offer soup and hot drinks in the dining hall to help warm you up too. It wasn't great food but nice to have something, the next night I took a couple protien bars. They have lights along the paths which is good and bad. It's good to help you see where you are going but you end up with the lights in most pictures. Some area's don't have a lot of lights, you should really have a flashlight with you. A flashlight also helps when you want to change settings on your camera.
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