A group of us arrived witth five Harley Davidson motorcycles thinking we would be staying at the best and most secure hotel in town. We were badly mistaken. We asked to park our expensive motorcycles in a secure area near the front entrance, and were told no. They directed us to a gravel parking lot on top of the hill beside the hotel. A couple of hours later we were told all five of our bikes had been deliberately pushed over. Thieves had opened the saddlebags and stolen items that remained in the bikes. Thankfully about the only items left in the bikes were a few bottles of water, sunscreen, and a laundry bag containing dirty underwear and socks. These items were stolen. My new 2012 Harley received over $5,000.00 damage to it. As the evening progressed we noted loiters and vagrants roaming around the property. Hotel staff informed us they like to go to the top of the hill (where we were directed to park) to gather and look down at the town. We noted one vagrant scrounging through the cigarette disposal salvaging cigarette butts. The next day a local resident told us that homeless people were known to tent camp in the trees behind this parking lot. Hotel management would not give us the name of their insurance company. When we asked for a refund of the $550.00 we paid for the rooms, they refused to give us one cent back. Hotel management said they were sorry, but obviously not sorry enough to give us a refund. Bottom line, the hotel was quite happy to keep a fat profit and take no responsibility. I guess it is our tough luck that they are either unwilling or unable to provide a safe and secure environment for their guests. TRAVELER BEWARE STAY AT THIS HOTEL AT YOUR OWN RISK!!!!!
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- Also Known As:
- Explorer Hotel Yellowknife