On a 2 week family vacation, we decided to stay in the airport comfort Inn as a matter of convenience seeing that we had to drive 4 hours to St Johns to catch our flights. Of the 2 week vacation this was the worst nights stay we had anywhere. The room we stayed in had damage to the door which looked like someone had tried to kick it in. The room was very dated and felt dirty. The room was uncomfortably hot and the air conditioner did not work. There was a door that lead to the outside parking lot that didn't open or close properly as though it was broken on its hinge. We arrived at 1230 am from our trip and checked in during a wedding reception which had drunk people wandering the halls blurting out obscenities in front of my 2 kids and at my wife. The front staff were accommodating in placing us far from the reception but the non existent hall signage made it nearly impossible to find our room through the labyrinth of halls stairs and corridors. After all four of us tossed and turned for 4 hours we finally gave up and checked out at 5am and drove home. Thanks for a terrible ending to an otherwise perfect vacation.
Staff were not receptive to my complaint and the manager has not addressed my complaint after 2 messages..
I do not recommend this hotel...Other than the cheaper parking rates than the airport, the convenience of is location and the airport shuttle this place has much to be improved.
- Also Known As:
- Comfort Inn Airport Hotel St. John`s
- Comfort Inn Airport Hotel
- Comfort Inn St Johns
- St Johns Comfort Inn
- Comfort Inn St. John's
- St. John's Comfort Inn
- Comfort Inn Airport Newfoundland, Canada
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