We recently stayed at the Glynmill Inn and decided to have supper at Sorrento's based on its proximity to our hotel. Upon arrival, we were seated on the outside deck, which was absolutely lovely this time of year.
We started off by ordering some bread with olive oil and balsamic vinegar. As Sorrento's labels itself as an authentic Italian restaurant, we were surprised that what we got were pre-made breadsticks rather than bread. They were okay, but nevertheless, not bread. Luckily, they were complimentary.
We then ordered our drinks. BE WARNED: they do not charge the prices listed on the cocktail menu. The menu stated that the cocktails and martinis were between 6 and 8 dollars; I ordered a martini off the menu, only to find that I had been charged 10 dollars for the drink. Had this been stated on the menu or even by the waitress, it wouldn't have been an issue. This should be made clear to customers.
Our entrees ranged from good to awful. One friend had manicotti, which she described as typical. Two others ordered pizza and fish, which were good. I ordered the chicken tetrazini which was bland and did not match the menu description whatsoever. The menu stated that it was topped with walnuts and had no mention of any onions, which I do not normally like. The meal came blocked with onions and did not have any walnuts. I thought that perhaps I was just being particular, so I asked my friends to try some as well. They all agreed it had no flavor and virtually inedible.
I've been a waitress for years and I don't like to complain; when I brought it up to the waitress, she admitted that as for the quality of the meal, "it depends who's cooking." There was no apology or offer to bring anything as a replacement. When we went to pay the bill, my boyfriend asked for a discount as only a small portion of the meal was eaten. After much debate, the very rude waitress offered a 15% discount after talking to another employee. She openly complained that she would not be responsible for giving the discount if she got in trouble with her management.
Considering the prices ($25-$35 per person), this was one of the worst eating experiences any of us had ever had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.