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“Not worth the price - Not Recommended” 2 of 5 stars
Review of Comfort Inn Corner Brook

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Comfort Inn Corner Brook
2.5 of 5 Motel   |   41 Maple Valley Road, Corner Brook, Newfoundland and Labrador A2H 6T2, Canada   |  
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Ranked #2 of 5 hotels in Corner Brook
St. John's, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not worth the price - Not Recommended”
2 of 5 stars Reviewed March 7, 2011

We stayed in the hotel 3 nights and never had hot water for a shower. The hotel was not clean and the staff were not polite. Would never recommend this hotel if traveling with a sports team - the staff could not handle the fact that children are children. Rather than locate all teams in one area they had us spread throughout the hotel and then complained the children were in the halls. When we complained about the lack of hot water we were told that due the the number of guests the hot water was being depleted quicker than normal. NOT ACCEPTABLE! They should have given us a shower schedule in that case! Some of the families received money off their bill, some received a night free and some received NOTHING at all for the many inconveniences. NEVER, NEVER again! This establishment should not be given the right to call themselves a hotel!

  • Stayed March 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reidville, Manager at Comfort Inn Corner Brook, responded to this review, March 12, 2011
The Management of the Comfort Inn would like to offer our sincere apologies that your stay was not to your satisfaction. We pride ourselves on trying to meet the needs of all our guests and can assure you that we are examining the situation very closely to determine what may have occurred and how to avoid this happening in the future. Thank you for taking the time to write a review. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them.
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68 people have reviewed this hotel

Traveler rating
    12
    26
    12
    11
    7
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
St. John's, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2011

I couldn't believe that a city with such beautiful scenary, spectacular tourism,& first class skiing could have such pathetic accomadations. We had no hot water for two days, at best it was luke warm. The carpets in the rooms were very dirty. The beds have not been updated since the early eighties, they were rock hard.They claim they have internet access in the rooms and this is NOT true, the wireless internet can not accomadate the entire hotel, so the internet is in the lobby. The restaurant Jungle Jims - don't eat breakfast there as it takes over an hour to serve you. There is NO parking as the reaturant patrons take up the parking space, I had to wait 20 minutes to get a parking space.

  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reidville, Manager at Comfort Inn Corner Brook, responded to this review, March 12, 2011
Your feedback is welcome at the Comfort Inn. Although we are always disappointed to hear that someone's stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them . It can be difficult at times when the popular Jungle Jims Restaurant on Property is busy and then makes for an immediate parking issue. We do realize that the key to us being a successful Business is to provide each one of our guests with a wonderful experience and we apologize for the fact that your was not just that. Thank you for taking the time share your thoughts with us.
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Newfoundland
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 5, 2011

Stayed here for 3 nights. "Hotel" -and I use that word loosely was full during the period I stayed. Went to get a shower in the morning - cold water!! Told that "well that happens sometimes when everyone gets a shower at the same time" Unacceptable. Rooms & decor are outdated. Beds are very hard. Allows pets - so if you like dogs barking in the halls or doing their business on the carpet (which I witnessed!) then this is the place for you. I've stayed at other Comfort Inns and this is by far the worst. Would not recommend.

  • Stayed March 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Gros Morne National Park, Canada
Top Contributor
251 reviews 251 reviews
69 hotel reviews
Reviews in 76 cities Reviews in 76 cities
473 helpful votes 473 helpful votes
3 of 5 stars Reviewed February 26, 2011

This comfort Inn has priced themselves out of the picture I have stayed here around 8 times in four years. The front desk staff are great and always helpful, but the owners must think they have a Hilton or Sheraton just called for a upcoming trip in March mid week and with tax they want around $125.00 + a night, I would hate to see the high season summer rate. I called another motel in corner brook and got a room for 30.00 dollars cheaper this comfort inn has no breakfast or discount breakfast coupon for the resturant which is a chain and realy nothing special,The room I usaly get due to my pets has a 15 year old tube TV, some rooms need to be re-done exspecialy the bathrooms.The motel is truly pet friendly which is great. sorry comfort inn get your prices in line and I will be back

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliston, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 11, 2011

Excellent service and a nice clean room. It is in an excellent location and is close to most places. The only downside was the size of the bed. I'm not the tallest (5' 11') but my feet were hanging off the end. If you are going to Corner Brook for a hospital appointment as we were, they have a special rate. We saved $100 over 2 nights. A bonus!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarysTown
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2010

Well, we didn't have a reservation , just "stopped" in. Great location, almost right next door to the mall and what a view from our room on the 2nd floor. The room itself was neat and clean, and had a nice 32 inch flat screen. Desk Staff was very helpful in showing us where to go around Town. Nice experience, I'd stay again.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 28, 2009

This is a Comfort Inn - what does one really expect.
It's just what it is - but much more expensive than most other places, for exactly the same facilities. No surprises (except the bill).

  • Stayed September 2009, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Corner Brook

Address: 41 Maple Valley Road, Corner Brook, Newfoundland and Labrador A2H 6T2, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > Corner Brook
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Corner Brook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Corner Brook 2.5*
Official Description (provided by the hotel):
"All new just for you!" Welcome to the newly renovated, 100% smoke free Comfort Inn Corner Brook. We overlook the Bay of Islands with a spectacular view of the harbour. Upgraded features include; new contemporary guest rooms equipped with 32" flat screens, work desk and ergonomic chair, FREE Wi-Fi , new bathrooms with granite top vanities, stylish new lobby, FREE 24 hour coffee, and new guest business area. Comfort Inn is Pet friendly so bring the whole family to experience our warm hospitality. Local walking trails are next door and Gros Morne National Park is just a nice day's outing. We have a fun family Restaurant on Property, "Jungle Jims" which is open 7-11 p.M. Daily. ... more   less 
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Also Known As:
Corner Brook Comfort Inn
Comfort Inn Corner Brook Newfoundland

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