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“There should be a dress code for the breakfast area!!” 4 of 5 stars
Review of Hampton Inn & Suites by Hilton Saint John

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Hampton Inn & Suites by Hilton Saint John
2.5 of 5 Hotel   |   51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada   |  
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Ranked #6 of 20 Hotels in Saint John
Certificate of Excellence 2014
Moncton
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“There should be a dress code for the breakfast area!!”
4 of 5 stars Reviewed October 14, 2012

Good hotel, great pool. My only issue is with the guests- coming to the breakfast area in pyjamas is one thing. But BAREFOOT? Please. There should be a sign posted that footwear is obligatory. The last thing I want to see before I even have a cup of coffee in the morning is some stranger's hairy toes.
People- you are not at home. Get dressed, put some shoes on, and watch your kids.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, October 23, 2012
Thank you for taking the time to tell us about your recent stay with us. It's great to hear that you enjoyed the hotel and the pool.

We certainly appreciate your feedback about the casual approach of some of the guests in the breakfast bar area. Please rest assured that we will review our procedures to ensure that one guest's comfort does not make another uncomfortable ! It is great to see that the atmosphere makes people feel so at home and we will take whatever measures possible to manage this situation to ensure everyone's satisfaction.
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375 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Saint Andrews, Canada
Top Contributor
207 reviews 207 reviews
35 hotel reviews
Reviews in 47 cities Reviews in 47 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 9, 2012

I checked in to the Hampton Inn and Suites the night before a business trip. I had booked a double room but due to a ball tournament the front desk clerk upgraded me to a king suite to keep me away from the noise. Very much appreciated. I only wish I could have stayed longer but had to leave early the next morning. The staff was very nice and was very accomodating, and was very helpful booking me a taxi for the early morning trip to the airport. My hats off to the hotel staff. A great place to stay in Saint John. I will be back.

Room Tip: If you get a chance to book a suite, do so. It is an experience.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, October 10, 2012
Thank you for your kind comments about our hotel. I was pleased to see our staff was able to show your their Hamptonality - We have a terrific team and they are always looking for ways to make sure our guests have a great experience with us !

I am so glad to hear you enjoyed your suite. These rooms are very popular and have lots of extra space and amenities - Well worth the modest upgrade fee that usually applies -- Your pictures really capture some the great features our suites offer.

Thanks again for the feedback and we look forward to hosting you again when your travels bring you to Saint John.
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Apopka, Florida
Top Contributor
168 reviews 168 reviews
35 hotel reviews
Reviews in 94 cities Reviews in 94 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 6, 2012

This was this best hotel we stayed at while in Canada. It was a king suite and was very spacious. The hotel staff were all very courteous and friendly. The bed was very comfortable. We didn't want to leave.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, October 10, 2012
Thank you for taking the time to review our hotel. It sure is high praise to have such positive feedback from such experienced travellers as you are.

We trust you had a great time while travelling in Canada and we hope you can return to visit us again sometime soon.

I'll be sure to pass your feedback on to the rest of our team !
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Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2012

Super clean bathroom and bed covers was newly replaced (I doubt most hotels replaced their bed covers for every new guest). We were touring Atlantic Canada and stayed in several hotels, this was my favorite because of its cleanliness.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, October 10, 2012
Thank you for noticing our clean and fresh Hampton beds ! We are proud to let you know that all Hampton's change all bedding including duvet covers on every check out --

Thanks for taking the time to let us know how much you appreciate this!
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Saint Martins, New Brunswick, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2012

I only stayed at this hotel for 1 night for my wedding night but found it very nice and people were great. The continental breakfast was also very good. The only complaint I have is the the view out our window was the back of the hotel sign!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, September 18, 2012
Congratulations to you and your new partner ! We are so pleased you chose Hampton Inn and Suites Saint John to be part of your celebration !

As you note, one of our 3 jacuzzi suites does have a partially obstructed view, but we hope the in room amenities made up for this.

Thanks for your feedback - we really appreciate.
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Miramichi, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2012

My baseball team stayed here a couple weekends ago for a tournament. We normally get treated really badly as a team, always yelled at for noise and treated disrespectful. This hotel was different, On out second night here Shelly, at the front desk was so much fun, she knows how to treat young people, she let us watch a movie in the lobby and even popped popcorn for our group. Shelly was awesome, tell her "thanks from the boys".

Room Tip: If you are travelling with a team, STAY HERE, the people and pool were awesome
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, September 4, 2012
Thank you very much for taking the time to tell us about your team's experience on your recent stay with us. We greatly value the support we get from our sporting community and from the teams that chose our location as a home base for tournaments here in Saint John.

I agree with you, Shelley is awesome - She really shows our guests that we do LOVE having them at our hotel. It is my pleasure to pass your comments on to her and to thank her for showing "Hamptonality" in action!
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Nottingham UK
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 13, 2012

Our 7th hotel in 14 days, the last mile or so I wondered where the sat nav was takings us. The surroundings looked a little ropey. The hotel stood out at the top of the hill and it was spotless, with a very warm welcome at the desk. Plenty of parking available. There is a free breakfast available, normally free breakfasts include not enough chairs/ tables/food etc food was great and there was loads of room available. The hotel is situated about 15 mins drive from the reversing falls in a out of town shopping area. There are lots of shops incl Sears, also lots of places to eat. I would thoroughly recommend Montanas, I had the best burger there for about $11 plus the front desk will give you coupons with 15% off your food bill

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review, August 17, 2012
Thank you for taking the time to tell us about your recent stay at the Hampton Inn and Suites. We especially appreciate the views of a seasoned traveller such as yourself !

I was very pleased to hear that you enjoyed your visit with us. Given the distance you travelled to be with us, we were so glad to hear that our team welcomed you with our own brand of maritime "hamptonality".

Thank you for your feedback on Montana's restaurant. They are a partner with us in many intiatives and are pleased to offer 15% off to all registered guest , along with many other area businesses and restaurants.
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Additional Information about Hampton Inn & Suites by Hilton Saint John

Address: 51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Saint John
#6 Business Hotel in Saint John
#6 Romantic Hotel in Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Saint John 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hampton Inn And Suites By Hilton Saint John
Hampton Inn & Suites By Hilton Saint John Hotel Saint John
Hampton Inn Saint John
Saint John Hampton Inn
Hampton Inn & Suites By Hilton Saint John New Brunswick

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