This is the second time I come to Saint John, and the first time I stayed in this hotel. Really have mixed feelings about this, and classify this hotel as “GOOD” for a few reasons mentioned below.
Getting straight to the points:
The price for the hotel is fair… and management realizes that this is not a true 4 star hotel (as classified officially) and therefore keeps the price reasonable.
By far the best asset of this hotel is the staff. Cannot fault any of the staff I encountered, in any part of the hotel. I will return to this hotel… just because they made me feel like a “friend”, and not a “customer”. I was given excellent suggestions on where to eat, drink and go.
I must say that the size of the rooms are good, and the cleaning staff do an excellent job of keeping the rooms nicely clean, despite the terrible carpeting this hotel has. Bed is comfortable. Bathroom is also a good size, spotlessly clean and everything worked well during my stay in my room.
The hotel is very well situated, stuck to the side of a shopping mall – for those who like it. Also walking distance from various restaurants and bars.
The gym is a reasonable size for this type of hotel, and gives a decent workout. Yes, it is not an official gym, it is a hotel gym… but good enough to get my exercises done.
Internet is free, and worked well on the 4 days I spent in the hotel. Relatively fast, and without glitches.
Here it is… the reasons why I did not give this place a 5 star rating.
Despite the positive points mentioned above, this hotel is in desperate need of a good remodeling. I understand wanting to keep this “old sailor look” in the hotel, but please revamp the hotel. Rooms are comfortable, but could do with a nicer feel inside.
The carpets are pitiful and dire. PLEASE throw them away, and modernize.
Worst of all, however… in the room I must say that the aircon system is about 30 years old. I do not remember seeing this type of system for ages. A big block of metal stuck to the wall… manually operated, and it was so noisy that I needed to turn it off at night, in order to have some peace and quiet in the room to sleep. COLD OUTSIDE... so morning was really cold in the room.
Breakfast variety is small and really basic… over-priced, in my opinion.
This hotel is worth staying in… due to TWO reasons: location, and especially the staff. I will come back… hoping that I will find a nicer and more modern Delta.
- Official Description (provided by the hotel):
- Downtown Hotel situated atop the multilevel Brunswick Square Shopping Mall complex, in historic uptown area. ... more less
- Reservation Options:
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- Also Known As:
- Delta Brunswick Hotel Saint John
- Delta Brunswick Saint John, New Brunswick
- Delta Saint John
- Saint John Delta