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“Enjoyed the stay. Found the staff very friendly. They...” 5 of 5 stars
Review of Travelodge Suites Saint John

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Travelodge Suites Saint John
2.5 of 5 Hotel   |   1011 Fairville Boulevard, Saint John, New Brunswick E2M 5T9, Canada (Formerly Country Inn & Suites By Carlson, Saint John)   |  
Hotel amenities
Ranked #2 of 20 Hotels in Saint John
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168 reviews from our community

Traveler rating
    79
    64
    20
    3
    2
See reviews for
50
43
13
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Miramichi, New Brunswick
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 11, 2013

I booked thru Expedia. I stayed in Room 215 for 2 nights. The Travelodge does offer a discount if you stay 2 or more nights. The room was adequate but functional and clean. It is located on the West side so if you want to be Uptown or near the Malls this is not your ideal location. The FREE continental breakfast was horrible. Sausages although in a warmer were cold, coffee tasted horrid, thin, thin bread. Not sure what style the eggs were but they tasted bad. So the hotel needs a better breakfast but everything else was great. Check in was a breeze and Jennifer behind the counter was very helpful. I have not checked out but I don`t anticipate it will be difficult. With the exception of the breakfast, I would give them 4 stars out of 5.

Room Tip: Don`t eat the breakfast there.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda P, General Manager at Travelodge Suites Saint John, responded to this review, October 29, 2013
Hello, Mike C!

I am very happy to read that you had a great overall experience with us!

I was sorry to read that the breakfast was less than satisfactory for you. With items such as bagels, English muffins, muffins, toast, cereal, fruit, yogurt, make-your-own-waffle station, egg patties and sausages we exceed our brand standards to provide something for everyone to kickstart to their day. I have shared your comments with the personnel who set up the breakfast. We aim to not have the issues reported occur again in terms of food temperature, and are testing out a new coffee system in the coming weeks.

Thank you for you feedback, as we use it to assess changes that may be required to fix common issues our guests report. We look forward to having you back soon!

Best regards,
Brenda Perrin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 4, 2013

We didn't know what to expect from our first week-long experience in a motel in the Saint John area. But we were very, very pleased with our stay at Travelodge Suites. We had a good-sized Suite room, with a King Bed in the Master Bedroom, and a Double-sized Sofabed in the living area which our daughter used. We had a refrigerator for drinks, and a microwave, had we chosen to heat food. The bath was very fine. It was very quiet at night, very good for sleeping. Morning breakfast was terrific. [We love the make-your-own waffles.] The hotel is very convenient to the highway, and to many places in Saint John and the surrounding area - no more than 10 minutes to Irving Nature Park, which we recommend visiting.
One highlight of the stay here was the staff. The staff was very helpful and friendly. The cleaning staff was superb. They were very diligent in their cleaning, always making sure the room was made up to welcome us when we came in from our day.
We very much enjoyed staying at this hotel. We will definitely look it up again when we go back.

Room Tip: Some of the first-floor rooms have inside AND outside access doors. If it does not bother you to ha...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda P, General Manager at Travelodge Suites Saint John, responded to this review, October 29, 2013
Hello, Roger R!

We appreciate you taking the time to comment on your stay with us.

Thank you so much for your glowing words about the treatment you received from our staff! We aim to provide exceptional service in clean, comfortable accommodations with great value. I look forward to sharing your review with the housekeeping staff, as it is lovely to see their hard work and dedication to cleanliness celebrated by you.

Take care, and we hope to see you again!

Best regards,
Brenda Perrin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wexford, Pennsylvania
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 41 cities Reviews in 41 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 4, 2013

I've never stayed at a Travelodge before and only did because of TripAdvisor reviews. It was very nice hotel. The staff was helpful and courteous. They steered us to a good restaurant in Saint John. The breakfast was adequate. They had a waffle maker and is all I need. The rooms were nice sized with fairly comfortable beds. The location is in an industrial area, so it is not in a very pleasant area. This whole area is under road construction so it is slow going getting around Saint John. I would stay there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda P, General Manager at Travelodge Suites Saint John, responded to this review, October 29, 2013
Hello, Frank S!

We appreciate you taking the time to comment on your stay with us.

I am very excited that the comments of our guests helped you decide to stay with us, and that you weren't disappointed in doing so!

I am also (very!) pleased to report that the road construction on Fairville Boulevard has wrapped up, making it much easier for access to and from our hotel and its neighbouring businesses.

Thank you for your feedback! We hope to see you again soon!

Best regards,
Brenda Perrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Suites Saint John

Address: 1011 Fairville Boulevard, Saint John, New Brunswick E2M 5T9, Canada (Formerly Country Inn & Suites By Carlson, Saint John)
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Saint John
#3 Family Hotel in Saint John
#3 Romantic Hotel in Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Suites Saint John 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Travelodge Suites Saint John Hotel Saint John
Country Inn Saint John
Saint John Country Inn
Travelodge Suites Saint John New Brunswick

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