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“Great place to stay” 5 of 5 stars
Review of Chateau Saint John

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Chateau Saint John
3.0 of 5 Hotel   |   369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada   |  
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Ranked #1 of 20 Hotels in Saint John
Certificate of Excellence 2014
Green Bay, WI
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Great place to stay”
5 of 5 stars Reviewed August 10, 2012

You will enjoy staying here. Rooms are well kept, clean and good sized. Our room rate included a hot breakfast. I attended a small meeting at the hotel and the catering staff was also great. There was plenty of convenient parking. The hotel is attractive in the daytime as well as night. This is a legitimate four star hotel by any one's ranking and a five star experience considering value and the other intangibles. It can be just a little hard to find if you are glued to your TomTom because a number of roads converge just in front of the hotel so keep your eyes open as you approach the hotel. The "Reversing Falls" near the hotel is worth learning about and seeing.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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351 reviews from our community

Traveler rating
    259
    77
    10
    3
    2
See reviews for
99
146
12
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
North Kingstown, Rhode Island
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 1, 2012

Stayed here for one night with the kids (had a double-double room and a king - apparently they don't have adjoining rooms). The rooms were large and comfortable. The king had a comfortable couch and both rooms had a large flat-screen tv. Asked for them to send up a toothbrush and it was at our door almost before we hung up the phone. Breakfast is good, though they don't serve food in the evening (or at least at 9:00 pm when we showed up), though there is a bar for drinks. We had a view of a retaining wall - you might want to ask for a view of the city.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pincourt, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2012

This hotel was recommended to us by a competitor hotel chain and although at first we were apprehensive we decided to go ahead and check out the referral. Wow, what a pleasant surprise! Rooms were amazing, beds very comfortable, pillows fluffy. Breakfast was an abundant array of choices and variety for all appetites. Hotel staff, what can we say but "amazing job guys"! Both Christina and John deserve two thumbs up,,,,,,from dining suggestions, to area attractions and personalized service. Thank you all for an unforgettable stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hillsborough, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 30, 2012

The hotel has an upscale decor and interior lobby that is seen in many 4 and 5 start U.S. hotels. The room and the bathroom were very large. Everything was very clean and the staff seem very concerned with each and every detail. The breakfast was deluxe continental and included in the rate.(This matters when traveling with 3 teenagers) The only thing that was a little cumbersome was the 15 minute uphill walk to city market and no indoor pool. We have stayed at many 4 star hotels in the U.S. and this hotel met or surpassed many of their details.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glade Spring, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2012

This is a great hotel. From the picture I thought it was an older hotel, but it is very new. The bed was very soft and comfortable...like sleeping on a cloud. The staff was very friendly and helpful. I would strongly recommend this place.

Room Tip: Continental breakfast made the slightly higher cost of the room worth it.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spruce Head, Maine
Top Contributor
123 reviews 123 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 27, 2012

Rooms were very large. We had a king bed and there was a sofa bed if needed. There is a small refrigerator(no freezer). Hotel is very quiet; staff is very helpful. Easy on/off the highway. Nice choice at breakfast. My only complaint is no decaf coffee.

Room Tip: Rooms in the back are quieter. Air conditioning is loud, but the front desk can turn it off for the...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 23, 2012

We visited St. John in transit to Nova Scotia via the Digby ferry. This hotel did not seem that conveniently located and the architecture seemed a bit cheesy. Once we entered the hotel, however, we were quite surprised at how friendly and helpful the staff was and how nice the rooms were. Our room (2 queen beds) was quite large and very clean. The staff had excellent suggestions on what to do in St. John. On the negative side, apart from the location, the hotel did not seem to have a pool, and the breakfast, which was included, while there were a lot of options, was nothing special. Overall, we were very pleased with our stay and would stay there again if we return to St. John.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Saint John

Address: 369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Saint John
#1 Romantic Hotel in Saint John
#1 Family Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you're travelling for business or pleasure, we are confident you'll agree that Chateau Saint John - Hotel & Suites exceeds the standard of excellence in Atlantic Canada. We are conveniently located downtown Saint John, N.B. (Exit 123) and across from the Harbour Station arena. Designed with travellers in mind, Chateau Saint John - Hotel & Suites has raised the bar on quality, service and comfort. Situated only minutes from the famous Reversing Falls and City Market, the hotel pays tribute to Saint John's long and illustrious history (oldest incorporated city in Canada), through its unique decor. Combining the essence of yesterday with the technology of today. Chateau Saint John delivers an unforgettable experience and ambiance. Chateau Saint John - Hotel & Suites wants every guest to feel like he or she is our most important guest. No effort will be spared by our friendly and helpful staff to ensure all your needs and expectations are exceeded. Make your next visit to Saint John unforgettable! ... more   less 
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick

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